Columbus, Ohio hotel rooms at the Best Western

"There is no soap, shampoo and hand soap. When we asked the front desk, they said there are a lot of guests checking in (not sure if they realize that has nothing to do with basic amenities for every bathroom ). They never delivered anything we requested. Definitely not recommending this hotel ( and I might not consider Holiday Inn for my future stay anymore…very disappointed)."

"Only downfall to share is the valet gave us conflicting instructions from the practical text that we received. We were directed to park and bring our bags in via the 3rd floor bridge but did not have a room key in order to enter the hotel to check in. We specifically asked for clarification. Otherwise, we stayed in a loft room which was spacious. Nothing fancy but it did the trick. Bartender was great. Breakfast buffet was pricey for the limited options available. I wish I would have ordered off the menu instead. Definitely clean. Safe choice to stay at!"

"My room was clean and spacious. The front desk staff were very helpful."

"Property was noisy throughout the entire night with people running up and down the hallways and a lot of slamming doors. I will never stay here again."

"The room was clean. The staff was friendly. The breakfast was good. And there was plenty of parking."

"The breakfast was god awful for how much it was"

"Being on campus"

"Excellent breakfast. Clean room. "

"Overall just a really bad experience. In town for a graduation party and invited a surge group to the hotel for drinks but everything was locked up. No management on property and they said it opens at 4. That actually means 5:30 then they still closed at 9. Will not show pictures but coffee pot was missing pieces and trash on the floor when we arrived. Super sad because it really messed up our plan A."