โI stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
โThe management team was awesome, the AC didnโt work in the main room on the first night but Ms Vicki made sure that I didnโt go a second night without it.โ
โFirst time we stayed here in March water went away for 4 hours. We are back and they installed a backup system. These folks care about giving the guest a good experience and it shows. We will go back next year.โ
โThe apartment was clean to the point of sterile. The manager was punctual, polite and a professional. The apartment was close to where I needed to be and the security guard was pretty helpful in helping us to find local places to eat. Good experience. First time in Kingstonโ
โFriendly, polite, and professional staff. Excellent customer service! Clean and beautiful rooms. Sufficient toiletries and towels. This is my second visit in two years. I will definitely return and refer my family and friends!โ
โIt's not a hotel. It's not a apartment, either.
It is a huge mansion.
It's very clean and comfortable inside the house. However, if you don't have a car, if you don't have any plan to rent a car, if you expect hotel service including breakfast or any other thing, I strongly recommend not to take this Casa Tianna.
By the way, people are nice. I deserve them.โ
โCentral, very clean and just like the photos. We had a little issue with the guard not letting in a guest because he refused to turn down the loud music but other than that it was very good staying at the apartment cannot blame the guard either.โ
