My wife, mother and I arrived at 2pm. The clerks claimed to have cancelled my reservation at 12:30pm that day. My reservation still showed up on Expedia's app. They told my wife that they were not accepting foreigners into their hotel. They did not offer to help us find another room (it's the beginning of the high season, making it difficult for us to find another hotel). Do not book here if you're not Chinese.
I have travel over130 countries alleeady. Take this hotel immediently out of your list. Terrible service, terrible hotel. They took our money from the room twice plus 200 deposit etc.
Antti mykkรคnen