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코랄 비치 호텔 다르 에스 살람 여행 후기

3.5 out of 5
코랄 비치 호텔 다르 에스 살람
Plot 956/1412, Coral Lane, Masaki, Msasani Peninsula, Dar es Salaam, Dar es Salam

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 69개 이용 후기 중 35개" "
평점 8 - 좋아요. 69개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 69개 이용 후기 중 0개" "
평점 4 - 별로예요. 69개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 69개 이용 후기 중 4개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Rahul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
ok
2024년 5월에 3박 숙박함

4/10 - 별로예요

Samantha

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bathrooms are very outdated.
2024년 4월에 1박 숙박함
답변 제공: Maureen Abel 님, 2024년 5월 6일
Dear Samantha,Thank you for taking the time to give us feedback on your recent stay. I was saddened to hear of your poor experience whilst visiting Coral Beach Hotel. We take great care in ensuring that our rooms are well equiped with the necessary amenities and well maintained facilities for a comfortable stay and it saddens us that this was not your experience.I have addressed the issue that you have pointed out with my senior team and can assure you that this feedback has been taken to heart by my team.Thank you again for sharing your feedback. Without it we would not be able to keep working on improving the guest experience at our property.Best regards,Guest Relations Manager

2/10 - 너무 별로예요

Eric

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Its under construction do not go!!!!!!!!!!!!!!!!!!!!!!! Was moved 3 times within 12 hrs due to A/C and construction only to find out that my room was next to a electric hammering device and could not rest. I have never stayed in such poor conditions.
2024년 3월에 3박 숙박함
답변 제공: Richard v Lauenstein 님, 2024년 3월 21일
Dear ErickThank you for taking the time to give us feedback on your recent stay. I was saddened to hear of your poor experience whilst visiting Coral Beach Hotel.We are in the process of upgrading our rooms, AC and fresh air supply in our Tower Wing and established the most suitable times for our guests to guarantee an undisturbed stay.In this case, we have completely missed that objective. On behalf of my entire team, I apologize profusely.I have addressed the issues that you have pointed out with my senior team and can assure you that this feedback has been taken to heart by my team.Thank you again for sharing your feedback. Without it we would not be able to keep working on improving the guest experience at our property.Best Regards,General Manager

10/10 - 훌륭해요

John

2024년 2월에 3박 숙박함
답변 제공: Maureen Abel 님, 2024년 2월 23일
Dear John,Thank you for visiting Coral Beach Hotel, we are grateful that you took a minute of your time to share your feedback with us. We are thrilled to have exceeded your expectations. It is wonderful to know that your stay with us was nothing short but successful. We aim in providing the top customer service, relaxing and memorable experiences for all our clients and are overjoyed when our guest share how satisfied they are with our services. We are looking forward to welcoming you again soon. Karibu Tena.Kind Regards,Guest Relations Manager

2/10 - 너무 별로예요

Hossam

2024년 1월에 1박 숙박함
답변 제공: Maureen Abel 님, 2024년 1월 13일
Dear Houssam,Thank you for taking the time to give us a rating on your recent experience at our property. I was saddened to know that you had a poor experience whilst visiting Coral Beach Hotel. We strive to create memorable times for each guest and in this case, have completely missed that objective. On behalf of my team, I apologize profusely. We genuinely care about your experience and would like to understand how we can improve.We value your feedback and your satisfaction is our utmost priority. We look forward to the possibility of serving you better and restoring your trust in our hotel.Kind regards,Guest Relations Manager

4/10 - 별로예요

Leah 님, Milwaukee

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this hotel for a long time and unfortunately it’s become very moldy and run down - really could use a facelift and some support. The staff are so kind and welcoming, but the smell from the dripping air conditioner was just so mold and mildew laden it made it an uncomfortable stay. I also noticed the bedspread was stained and just wish it would’ve had some updates, which I’ve seen some of the other rooms near the front desk have done.
2023년 11월에 4박 숙박함
답변 제공: Maureen Abel 님, 2023년 11월 16일
Dear Leah,Thank you for choosing to stay with us and for sharing your review. We strive to create comfortable and modern accommodations to all our guests and we apologize that this was not your experience. We are currently on the renovations process, I have shared your concerns with my senior management team and can assure you that this has been well taken care of by my team. We are grateful for your feedback as your satisfaction is our utmost priority. We hope you will give us an opportunity to deliver you with the seamless experience you should always expect from us.Kind regardsGuest Relations Manager

10/10 - 훌륭해요

Andres

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay, good location with access to the sea.
2023년 10월에 1박 숙박함
답변 제공: Maureen Abel 님, 2023년 10월 15일
Dear Andres,Thank you for staying with us and for sharing your experience with us.We are thrilled to have exceeded your expectations, it is wonderful to hear that you enjoyed your stay with us. The convenient location by the sea added to the charm of your stay. It was a pleasure hosting you and we are looking forward to hosting you again on your next scheduled visit. Karibu Tena.Kind regards,Guest Relations Manager

10/10 - 훌륭해요

John

2023년 9월에 3박 숙박함
답변 제공: Maureen Abel 님, 2023년 10월 5일
Dear John,Thank you for taking the time to share ratings of your stay with us. We are thrilled to have exceeded your expectations and it is wonderful knowing that your stay with us turned out to be better than anticipated. We are looking forward to welcoming you back on your next scheduled visit. Kind regardsGuest Relations Manager

10/10 - 훌륭해요

John

2023년 9월에 4박 숙박함
답변 제공: Maureen Abel 님, 2023년 10월 5일
Dear John,Thank you for taking the time to share ratings of your stay with us. We are thrilled to have exceeded your expectations and it is wonderful knowing that your stay with us turned out to be better than anticipated. We are looking forward to welcoming you back on your next scheduled visit. Kind regardsGuest Relations Manager

10/10 - 훌륭해요

graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Great place to stay Very friendly and helpful staff 24 hour service is not a problem Great food No problem to ice the beers Definitely go back for another holiday Thanks everyone
2023년 8월에 5박 숙박함
답변 제공: Maureen Abel 님, 2023년 8월 15일
Dear Graham,Thank you for taking a minute of your day to share your review with us. We are thrilled that our staff team and great service made your stay with us awesome. We are excited to know that we will have a chance to host you again on your next holiday trip. We will make sure to share your praises with our team for delivering remarkable services to you.Looking forward to hosting you again on your next scheduled visit. Karibu Sana Best regards,

8/10 - 좋아요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location but no beach
Coral Beach Hotel is a lovely property with a good pool and food both from room service and at their beautifully-located waterfront outdoor restaurant. Unfortunately, it does not have a beach for ease of access to the water. You can access the water from some slippery stone steps only.
2023년 7월에 1박 숙박함
답변 제공: Maureen Abel 님, 2023년 8월 10일
Dear Valued Guest,Thank you for staying with us and for taking a minute of your time to share your review with us. We strive to create memorable stays for each guests and we are glad to know that you loved our hotel, pool, food and our restaurant. We value your feedback and we have already placed a hazard signage of "slippery when wet" so as to avoid any casualties. Your satisfaction is our utmost priority and we are looking forward to hosting you on your next scheduled visit.

10/10 - 훌륭해요

stewart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Maureen Abel 님, 2023년 6월 28일
Dear Stewart, Thank you for visiting Coral Beach Hotel, and we are grateful that you took a minute of your time to share your ratings with us. Looking forward to welcoming you again soon. Karibu Tena. Kind Regards, Guest Relations Manager

10/10 - 훌륭해요

brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was awesome
2023년 5월에 5박 숙박함
답변 제공: Maureen Abel 님, 2023년 5월 11일
Dear Brian,We are happy to know that you had a pleasant stay with us. Thank you for sharing this lovely review as it means a lot to us. It is with great joy we are to know that you found our hotel to be awesome. We are elated to have met your expectation and we look forward in to welcoming you again in the near future. Karibu Tena.Kind Regards,Guest Relations Manager

10/10 - 훌륭해요

Rouja

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and super beach
2023년 3월에 2박 숙박함
답변 제공: Maureen Abel 님, 2023년 4월 19일
Hi Rouja,Thank you for visiting Coral Beach Hotel, your review means a lot to us and we appreciate the time you took out of your day to rate us to the world. It is a with great pride and joy we are to hear that you loved our location and beach. Thank you once again for sharing your feedback. Looking forward to hosting you again in the near future.Karibu Tena,Guest Relations Manager

10/10 - 훌륭해요

Arie

2023년 3월에 4박 숙박함
답변 제공: Maureen Abel 님, 2023년 4월 12일
Dear Arie,Thank you for taking a minute of your time to share your experience with us. We are elated to know that your stay was nothing short but successful. Looking forward to hosting you again in the near future.Kind regards,Guest Relations Manager

8/10 - 좋아요

Andres

2023년 3월에 1박 숙박함
답변 제공: Maureen Abel 님, 2023년 4월 4일
Dear Andres,Thank you for taking a minute out of your time to give us your ratings. We are grateful that you gave us a chance to be of service to you during your visit in Dar Es Salaam. Ahsante sana, Karibu tena Coral Beach Hotel.Best Regards,Guest Relations Manager

8/10 - 좋아요

Graziele

2023년 3월에 1박 숙박함
답변 제공: Maureen Abel 님, 2023년 4월 4일
Dear Graziele,Thank you for taking a minute out of your time to give us your ratings. We are grateful that you gave us a chance to be of service to you during your visit in Dar Es Salaam. Ahsante sana, Karibu tena Coral Beach Hotel.Best Regards,Guest Relations Manager

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Wonderful location. Has a pool. Beachside restaurant has good food and service and nice views. You can technically go into the ocean from their “private beach” using some stairs, but it’s heavy in coral and sea urchins there, so if you want a beach experience where you go swimming in the ocean, you should look elsewhere. The AC wasn’t working when I arrived and they had to fix it, which they did fairly quickly. The plug in the bathroom came out of the wall. So they could have done more on preventative maintenance.
2023년 2월에 4박 숙박함
답변 제공: Carine Joseph 님, 2023년 3월 2일
Dear Christopher;Thank you so much for choosing to stay with us, we do hope you enjoyed your stay and that you will always opt us in the city. We are happy to hear beautiful remarks from your side and we have taken all the mentioned points into account for some changes. We do work so hard to enhance our guests experience and because of that let us make right on your next visit .Kindly book with us again and we are ready to serve you.Warm Regards,Guest Relations Manager.

4/10 - 별로예요

Wim

별로예요: 청결 상태, 객실의 편안함
A disappointment !
I had a junior Suite ! There is NO minibar and the hotel only provide 2 bottles of water a day ! There was heavy renovation been done in the rooms around me. This resulted in noisy situations ! No communication from management our compensation what so ever ! Wine list is the worsted ever had seen or tasted ! When they bring you white wine there is no ice, when you order red, it's way to hot and not drinkable ! The hotel staff is friendly but at any time of my 5 days stay they do not make you feel special. Obviously as there are rooms under renovation, I do not need to mention that my room was not what I expected but clean ! Air-conditioning failed one night as well but was solved the day after ! I was not impressed by the single ladies who where sitting at the bar in the evening for the purpose which should not be in a family hotel !
2023년 2월에 4박 숙박함
답변 제공: Richard V. Lauenstein 님, 2023년 2월 23일
Dear Wim;Thank you for taking the time to give us feedback on your recent stay. I was saddened to hear of your poor experience whilst visiting Coral Beach Hotel. We strive to create memorable stays for each guest, and in this case, have completely missed that objective. On behalf of my entire team, I apologize profusely. I have addressed the issues that you have pointed out with my senior team and can assure you that this feedback has been taken to heart by my team.Thank you again for sharing your feedback. Without it we would not be able to keep working on improving the guest experience at our property.Kind regards,Richard v. LauensteinGeneral Manager

8/10 - 좋아요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay!
Excellent staff. Friendly and always ready to help. The swimming pool is fantastic, but the beach is not really convenient. Asante sane again for your hosting.
2023년 2월에 1박 숙박함
답변 제공: Carine Joseph 님, 2023년 2월 14일
Dear Pierre;Greetings from Coral Beach hotel!Thank you for staying with us and more of that we appreciate your valued efforts taken to share your amazing experience with everyone. We are delighted to know that you were impressed by our fantastic swimming pool, excellent staff who were always friendly and ready to help. We are very sorry that the beach wasn't really convenient to you and I would be so delighted if you can share any of your valued opinions on how to make it right on your next visit through concierge@coralbeach-tz.com. Thank you once again for rating us high and it is with promise we will pull up our efforts to make sure we maintain the best standards.Karibu Tena Coral Beach Hotelkindly regards,Hotel Management.

10/10 - 훌륭해요

Michael 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함

8/10 - 좋아요

Lawanda

좋아요: 직원 및 서비스, 편의 시설/서비스

8/10 - 좋아요

Jennifer

2022년 12월에 2박 숙박함
답변 제공: Carine Joseph 님, 2022년 12월 22일
Dear Jennifer;Thank you for staying with us and for rating us, we love to hear that our guests are satisfied to the maximum and for that we go up and out to improve our service to the highest standard. We are sorry that we weren't that excellent this time to meet your expectations but our team is pulling up the good work and your next visit will be so wow!Kindly book with us again and we will be so happy to serve you.Kind Regards,Coral Beach Management.

8/10 - 좋아요

David

2022년 10월에 11박 숙박함
답변 제공: Carine Joseph 님, 2022년 12월 22일
Dear David;Thank you for staying with us and it was very nice to serve you here around. We are sorry this time you weren't so much satisficed and since this isn't always our culture our team will add more efforts in improving the service and the best categories to make sure our guests are always full satisfied.We are looking forward to see your next reservation in the near future.Best Regards,Coral beach Hotel.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설
Excellent place to stay!
CB is an excellent place to stay! Cleanliness, hospitality, comfort, courtesy, amenities are all great! Food.. is outstanding!! You will enjoy your visit!
2022년 11월에 2박 숙박함
답변 제공: Carine Joseph 님, 2022년 12월 22일
Dear Valued guest;We are so happy that you found coral beach an excellent place to stay, you loved the hospitality, amenities were all great, food was outstanding, and it was clean all over. You went even far and recommending us to other visitors, you helped us so much in our business growth and as a return our team will work out and up to make sure we maintain and effort add the best service for our valued customers.Welcome again to Coral Beach Hotel Kind Regards;Hotel Management

8/10 - 좋아요

Per Ole

2022년 9월에 5박 숙박함
답변 제공: Magdalena 님, 2022년 10월 10일
Dear Per Ole, Greetings from Coral Beach Hotel Thank you so much for your rating for the service during your stay at our beautiful hotel. We appreciate your honest feedback and time taken to rate us. We have been working so hard and smartly to enhance guests experience on the mentioned areas and seeing this feedback, it shows the results are great. Thank you again.Kind Regards, Magdalena Desta Reservations Manager.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We highly enjoyed our stay at the Coral Beach Hotel. The view was stunning and the staff went above and beyond to accommodate us. For example, during breakfast, after making a comment about how much I liked the Masala tea, staff member, Seif, brought me a separate pot of freshly made tea. During our entire stay, Seif, and the other staff members, made sure that all of our needs were well attended to.
2022년 8월에 2박 숙박함
답변 제공: Magdalena 님, 2022년 10월 10일
Dear Linda,Greetings from Coral Beach Hotel Wow! what a candid feedback. thank you so much for your positive compliments about your stay at our beautiful hotel. We appreciate your honest feedback about our breakfast, our staff especially seif as he is one of our best staff and attentiveness. We have been working so hard and smartly to enhance guests experience on the mentioned areas and seeing this feedback, it shows the results are great. Thank you again and this will be shared to the entire team. Kind Regards, Magdalena Desta Reservations Manager.

10/10 - 훌륭해요

Mikael

2022년 6월에 1박 숙박함
답변 제공: Gilda Given 님, 2022년 6월 29일
Dear Mikael, Thank you for taking the time to complete the survey about your stay at Coral Beach Hotel Dar es Salaam. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Coral Beach Hotel Dar es Salaam again soon! Kind regards, Coral Beach Hotel Dar es Salaam

8/10 - 좋아요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room with a very nice view
2022년 5월에 2박 숙박함
답변 제공: Gilda Given 님, 2022년 6월 29일
Dear Lawrance, Thank you so much for the positive feedback on your recent stay at our beautiful hotel, we appreciate your kind review. We are glad that you liked our nice rooms with a great view and your stay was more satisfying for you. We always work our best to meet our valued guests needs and want and we always take pride in catering to their needs the best way we possibly can. It is always a pleasure to have and serve you at our beautiful hotel. We appreciate your contribution to our business and it was a pleasure to have you. We would love to see you visit us again soon! Kind Regards, Coral Beach Hotel, Dar es Salaam

10/10 - 훌륭해요

nahana

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best Customer service, i complained that did like the room, within 10 minutes got the best room ever.
2022년 5월에 1박 숙박함
답변 제공: Gilda Given 님, 2022년 6월 29일
Dear Nahana, Thank you so much for sharing your positive experience regarding your stay. Our team is always attentive to serving our valued guests and providing them with the best customer service in the best way they possibly can to meet guests needs and wants. The whole team is happy they were able to positively contribute to your experience. For us, it is always a pleasure to have and serve you at our beautiful hotel. We appreciate your contribution to our business and it was a pleasure to have you. We would love to see you visit us again soon! Kind Regards, Coral Beach Hotel, Dar es Salaam

10/10 - 훌륭해요

Brian

2022년 5월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 5월 9일
Dear Brain, Thank you so much for your positive feedback of our service performance and general rating, we appreciate your kind review. We take pride in catering to our valued guests needs the best way we can. It is always a pleasure to have and serve you at our beautiful hotel. We are looking forward to welcoming you back again in the very near future. Kind Regards, Magdalena Desta Guest Relation Manager

8/10 - 좋아요

Baum

2022년 4월에 4박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 5월 1일
Dear Baum, Thank you so much for your positive rating of our services, we appreciate your candid review. We take pride in catering to our valued guests needs the best way we can. It is always a pleasure to serve you at our beautiful hotel. We appreciate your contribution to our business. Looking forward to having you back in the near future. Kind Regards, Magdalena Desta. Guest Relations Manager

8/10 - 좋아요

Clive

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Sea view junior suites - too much noise from the music at the restaurant. No bath tubs in junior suite. Sport channels not so great.
2022년 4월에 3박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 4월 24일
Dear Clive, I would like to offer you our sincerely apologies for the bad experience faced during your stay. It is not in our culture to provide such services to our valued guests. I will speak to our Manager in charge of the maintenance and we will address this immediately. We have suite with bathtub and those that don't. We will give you what you prefer next time. Kind Regards, Magdalena Desta Guest Relations Manager

10/10 - 훌륭해요

jules

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 5박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 3월 31일
Dear Jules, Wow! What an amazing rating about our facility. We really appreciate your kind and honest compliments. We take pride in catering to our valued guests needs and wants the best way possible. We are happy to know that you enjoy our services and that you recommend other travellers to stay with us. Thank you so much, we are always happy to have you with us. Looking forward to welcoming you again in the very near future. Kind Regards, Magdalena Desta. Guest Relations Manager.

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very enjoyable stay.
2022년 3월에 2박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 3월 30일
Dear Judy, Wow! What an amazing feedback about our facility. We really appreciate your kind and honest compliments. We take pride in catering to our valued guests needs and wants the best way possible. We are happy to know that you enjoy our services and that you recommend other travellers to stay with us. Thank you so much, we are always happy to have you with us. Looking forward to welcoming you again in the very near future. Kind Regards, Magdalena Desta. Guest Relations Manager.

10/10 - 훌륭해요

Luigi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottimo hotel con rapporto prezzo/qualitá giusto. Una buona location sul mare con un ottima vista.
2022년 3월에 2박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 3월 23일
Dear Luigi, Thank you so much for your compliments and for being our repeat guests. We take pride in catering to our valued guests needs and wants the best way possible. We are happy to be able to accommodate your needs and making your stay a pleasant one. Looking forward to welcoming you again in the very near future. Kind Regards, Magdalena Desta Guest Relations Manager

10/10 - 훌륭해요

Janice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service representative, Magdena, was fantastic. I had a medical problem, and she and the staff helped me out more than once in getting to a doctor and then getting supplies and a doctor’s report I needed. Similarly she helped our travel companions when one of them had an inconclusive COVID test. There were other small things she also did for us. The entire staff was friendly and help. The location is excellent, and the price was very reasonable.
2022년 3월에 2박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 3월 20일
Dear Janice, Wow! what a wonderful feedback, Thank you so much for your positive and kind review about your staying experience at our beautiful facility. I always put our guests needs first and going an extra mile is a culture we have. We enjoyed every bit of your stay and we will do it again in the future. It is my hope that you checked your eye and your dong well. Please take good care of yourself. Looking forward to seeing you again in the near future. Kind Regards, Magdalena Desta Guest Relations Manager.

10/10 - 훌륭해요

sandrine

2022년 3월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 3월 14일
Dear Sandrine, Thank you so much for your positive rating of our facility, we appreciate your candid review. We take pride in catering to our valued guests needs the best way we can. It is always a pleasure to have and serve you at our beautiful hotel. We appreciate your contribution to our business and it was a pleasure to have you. Looking forward to having you back in the near future. Kind Regards, Magdalena Desta. Guest Relations Manager

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staffwas incredible.
2022년 3월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 3월 14일
Dear Sandrine, Thank you so much for your positive feedback about our fantastic staff, we appreciate your candid review. We take pride in catering to our valued guests needs the best way we can. It is always a pleasure to have and serve you at our beautiful hotel. We appreciate your contribution to our business and it was a pleasure to have you. Looking forward to having you back in the near future. Kind Regards, Magdalena Desta. Guest Relations Manager

8/10 - 좋아요

Victoria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Often stay there, nice location, big rooms, beach restaurant, reasonable pricing
2022년 3월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 3월 9일
Dear Victoria, Thank you very much for your candid review of our facility, we really appreciate it. It was lovely to have you with us and glad that you had a pleasant stay. We take pride in catering our valued guests wants and needs to their expectations and satisfaction. It is our prime goal to provide our guests with the best service to satisfy their needs. We promise to continue the great work even the next time you are here. Looking forward to having you in the near future, it was a pleasure serving you. Kind Regards, Magdalena Desta. Guest relations Manager

4/10 - 별로예요

Jane

2022년 2월에 5박 숙박함
답변 제공: Magdalena 님, 2022년 2월 21일
Dear Jane, Thank you so much for your kind and open rating of your staying experience at our Hotel. We would like to offer you our sincerest apologies for any inconvenience faced during your stay at the facility. We would love to know specifically what when wrong so we can amend and improve it to make your next stay a better one. Thank you for bring it to our attention that we need to improvement. We really appreciate it. Looking forward to welcoming you in the very near future. Kind Regards, Magdalena Desta Guest Relations Manager

10/10 - 훌륭해요

EZATT 님, Alexandria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay
2022년 2월에 2박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 2월 14일
Dear Ezatt, Thank you so much for a brilliant and amazing feedback about your stay at our facility.We really appreciate it that you chose to stay at Coral Beach Hotel. We consider you part of our Coral Family and we hope you come again. Looking forward to welcoming you again in the near future. Kind Regards, Magdalena Desta. Guest Relations Manager.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is well appointed and comfortable. The staff at reception were extremely helpful. The restaurant on the beach is very pleasing although the service was a bit slow. However, the meal was excellent.
2022년 1월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 1월 23일
Dear Valued Guest, Thank you so much for your kind and sincere feedback about our hotel. We take pride in catering to our valued guests needs the best way we can. I would like to apologise for the inconvenience faced during your stay at our facility, especially the slow service. we are doing all we can to maintain the good work. Thank you also for bringing it to our attention, we will work to train our staff. And we do have a work center at the hotel. Looking forward to welcoming you again in the near future. Kind Regards, Magdalena Desta. Guest Relations Manager.

2/10 - 너무 별로예요

Estrid

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
A disappointment
We arrived 30 minutes after check in started and our room was not ready until 2 hours after our arrival. The reception staff said they would talk to the manager about some compensation but he never got back to us. We had booked a room for three people on hotels.com but the hotel did not have any triple rooms so we got an extra bed in a double room which was okay but was not prepared when we arrived. Breakfast was good but the resturant was pricey with very boring food. The hotel was quite run down and in need of a renovation. Definitely not a 4 star hotel and I recommend you find another accommodation in Dar.
2022년 1월에 2박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 1월 23일
Dear Estrid, Thank you so much for your kind and sincere feedback about our hotel. We take pride in catering to our valued guests needs the best way we can. I would like to apologise for the inconvenience faced during your stay at our facility. We should have got back to you about the compensation. Please accept our sincere apologies for all the inconveniences faced, it is not how we usually treat our valued guests. Thank you also for bringing it to our attention, we will work to train our staff. And we do have a work center at the hotel. Looking forward to welcoming you again in the near future. Kind Regards, Magdalena Desta. Guest Relations Manager.

8/10 - 좋아요

Geir

2022년 1월에 3박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 1월 23일
Dear Geir, Thank you for your candid feedback and rating. We appreciate you choosing to stay at our facility and taking your time to review us. Looking forward to welcoming you in the near future. Kind Regards, Magdalena Desta. Guest Relations Manager

4/10 - 별로예요

Martin

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
If you come to this hotel with a partner that has local background and is female and is of different skin color and age than yourself - this guest is treated automatically as a hooker by security and receptionists. We felt deeply uncomfortable staying at this hotel, to the extent that my partner refused to spend the night in this hotel. I stayed several times at the hotel and noted that the bar area is crowded at times of ladies of a certain profession and the hotel openly tolerated their presence and accompanying businessmen to their rooms. Meanwhile, if you happen to be in a relationship with someone and check in as a couple you get a treatment as if something is wrong with your relation, your difference in background, skin color or age. This is deeply troubling and I have not experienced this in any other hotel in Dar es Salaam. The only professional staff in this hotel is food and beverage and their manager, while housekeeping, security and receptionists have the mentioned bias and terrible behavior.
2021년 12월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2022년 1월 4일
Dear Martin, On behalf of the Hotel Management, I would like to offer our sincere apologies to you and your partner especially. It is not acceptable for anyone to make you feel such a way letting it be the receptionists. We would like to know who exactly made you feel uncomfortable, so we can take immediate disciplinary measures to the persons responsible. It is our job to take care of our guests staying or visiting us regardless of their background, skin colour or age. It is totally not in our work culture to make our guests feel uncomfortable and feel like a hooker. Please accept our sincere apologies to your partner, this isn’t right. We would like to offer you and your partner our sincere apologies for how you were treated. Looking forward to welcoming you again in the near future. Kind Regards, Magdalena Desta. Guest Relations Manager.

8/10 - 좋아요

Jorgen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2021년 12월 14일
Dear Mr. Jorgen, Asante Sana kwa kukaa na sisi, it was great having you and we are looking forward to see you soon. Thank you for the review, have a lovely day. Kind Regards, Magdalena Desta. Guest Relations Manager

10/10 - 훌륭해요

peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location. Nice fitness room. Very clean rooms.
2021년 11월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2021년 11월 8일
Dear Peter, Thank you very much for your candid review of our facility, we really appreciate it. It was lovely to have you with us and glad that you had a pleasant stay. We take pride in catering our valued guests wants and needs to their expectations and satisfaction. It is our prime goal to provide our guests with the best service to satisfy their needs. We promise to continue the great work even the next time you are here. Looking forward to having you in the near future, it was a pleasure serving you. Kind Regards, Magdalena Desta. Guest relations Manager

10/10 - 훌륭해요

Bo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: MagdalenaDesta 님, 2021년 11월 8일
Dear Value Guest, Thank you very much for your candid review of our facility, we really appreciate it. It was lovely to have you with us and glad that you had a pleasant stay. We take pride in catering our valued guests wants and needs to their expectations and satisfaction. It is our prime goal to provide our guests with the best service to satisfy their needs. We promise to continue the great work even the next time you are here. Looking forward to having you in the near future, it was a pleasure serving you. Kind Regards, Magdalena Desta. Guest relations Manager

10/10 - 훌륭해요

Whitney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice location, clean and friendly staff.
2021년 10월에 3박 숙박함
답변 제공: MagdalenaDesta 님, 2021년 11월 3일
Dear Whitney, Thank you so much for your kind and positive feedback about your stay at our beautiful hotel. We take pride in catering to our valued guests needs the best way we can. It was a pleasure having you at our facility and thank you again for the beautiful compliments. Kind Regards, Magdalena Desta. Guest relations Manager.