콘월의 온수 욕조가 있는 호텔

“출장으로 콘월을 가게 되서 작년에 묵었는데 너무 좋아서 올해도 또 펜벤톤으로 했습니다. 내년에도 도 올꺼예요. ”

“Great location set-back from the beach. 2 restaurants. A great wine list. Superb gym and spa. Staff were very friendly and helpful”

“While very comfortable, the bed especially, and basically clean and useable, the cliff top room was not scrupulously clean, heavily dusty in places, had broken curtain and blind that were then not properly fixed when raised, the lit magnifying mirror in the bathroom didn’t work and had thick dust on the back, the heated towel rail didn’t and again the lower rungs not wiped clean of dust and rust. One bath robe for the two of us, which we didn’t mind or raise as we don’t use them, no towels on...

“The property is tired. Some of the staff worked hard. Some were obviously inexperienced. But the big problem was there were not enough capable staff. Long waiting times for food. Ordering systems that failed. Simple things like getting your own coffee at breakfast did not work. Altogether a lack of energy and commitment to getting things right was missing. No obvious management. Fabulous views, great weather. Frustrating hotel. We stayed one night. Could not imagine staying longer. What a lost...

“Staff were incredibly helpful, we had Treatments in the Spa which were amazing. Food in the Restaurant was vey good.”