“Fantastic location on waterfront. Reception staff incredibly helpful. Really kind to me following husbands illness and extended hospital stay. Hotel full but they managed to always extend my stay without having to change rooms.
Whilst room very clean on arrival housekeeping very patchy and not up to the standard expected. Failed to replenish coffees etc. Clean towels and mugs given but dirty ones left in room. Rubbish not removed. Had to go to reception to request proper clean and bed change....
“Fantastic location on waterfront. Reception staff incredibly helpful. Really kind to me following husbands illness and extended hospital stay. Hotel full but they managed to always extend my stay without having to change rooms.
Whilst room very clean on arrival housekeeping very patchy and not up to the standard expected. Failed to replenish coffees etc. Clean towels and mugs given but dirty ones left in room. Rubbish not removed. Had to go to reception to request proper clean and bed change....
ann