루치로의 호텔 검색

“The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume.”

“Nice getaway . It’s a perfect place for renewal. Not easy to get to however.”

“was on the lake side”

“The best stay in all of my time in Rwanda! Clean space, amazing views, great food, beautiful pool, incredible staff, and local host who go above and beyond to make sure your stay is nothing short of excellent!! Had the most outstanding time here and I’ll definitely be back!”

“Bad hotel. No good communication hotel.”

“Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.”

“L'hôtel réservé est fermé. On nous a proposé un hôtel en construction portant un autre nom dont la finition n'est pas terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé ...