사우디아라비아의 가족 여행 호텔

“Front desk staff was not welcoming ”

“best experience with the famiy ”

“Good location. Spacious rooms ”

“In my personal view the only good thing about this hotel is the location, this hotel is clearly dated and has not been fully upgraded over time. check-in could have been better, as I have now found out the hotel has charged me twice and currently having to dispute to get a refund. the hotel washrooms are not well maintained and during my stay the main ones in the lobby were out of action. it is a challenge to get in and out the hotel to Al Haram due to the numbers of people in the shopping...

“Déception sur le service pour un établissement de ce standing. Expérience mitigée. Si la propreté et les chambres sont à la hauteur, le service client est loin des standards attendus d'un 5 étoiles, surtout en comparaison avec dautre hotel ou j’ai séjourner a makah (5etoiles aussi) Les points qui posent problème : • Le service et l'accueil : Globalement, l'accueil est froid et peu chaleureux, du personnel à l'entrée jusqu'à la réception. On a parfois l'impression d'être pris de haut par...

“Really polite staff! Afnan was really helpful at the desk and also called my room to make sure everything was ok. Bright, vibrant beautifully decorated for Ramadan. Room and bathroom where clean, location was excellent.”

“Good ”

“The location is good, but the price is too high for the rooms' condition. The building is quite old, resembling hotels from the early nineties. ”