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“The staff was amazing and very accommodating, especially Derek and Michael. The customer service from the staff at Ti Bananne was top notch and the food also very good. Sorry. I only remember the name Sam. I would definitely return and highly recommend for a quiet getaway. Only thing to be prepared for is that we found it difficult to shower without getting the bathroom floor wet. It seems like a design flaw. The bench and shower head should have been switched. We went early October and the...

“It is on the beach.Some of the staff was helpful, others weren’t.Bathroom had black mold around it.Cleaning service was extremely poor.I left a water glass on the night table the night I arrived and it was still there when I checked out 4 days later. I went to restaurant and apparently they were delayed in opening and staff was just walking past without asking if I need any assistance.Nice hotel overall but staff needs more training overall.”

“Based on the deal I got with Expedia the deal was great”

“My stay at Mystic by Royalton in St. Lucia was extremely disappointing. The resort is below standards, has recently been bought out by Royalton and will be shutting down for demolishing starting August. Old and broken fixtures throughout, indicating a severe lack of maintenance. Walls were moldy and demonstrated water damage. The resort was filthy. The customer service was poor, with unprofessional staff who did not seem to care about guest satisfaction. The food was disgusting and barely...