Resorts & Hotels with Spas in West Midlands from ₩97,525

"The property is nice and the beds comfortable, its just attention to detail things that let this hotel down. PROS It's quiet, comfortable, clean and the staff are incredibly helpful and welcoming. The restaurant (where most of the focus is) looks and smells amazing. CONS I've stayed here twice now and there's been 'minor' issues each time; the first time I found a hair in the bed - I didn't bother reporting it and because I was so tired just slept on top of the duvet, I couldn't get the TV to turn on and there weren't any curtains up on the window (it was left bare). The second time, I had the same issue with the TV (different room), the window safety latch had been severed so when the wind blew it pushed the window so far out that I had to ask for help to close it. The lamps over the beds had bulbs in but didn't work, the stool at the desk was unstable and there's little to no storage space in the bathroom."

"The outside of the building and lobby look nice. The room was decent enough but the bathroom let the room down though. Having to turn and sit at an angle cause the towel rack is in front of toilet wasn’t great plus the fan leg was broken causing the fan to keep falling over so gave up using it. Also they do not have an airport shuttle and if you order a taxi you need to meet it away from the property or you’ll get a £5 fee. But my biggest issue is with the person responding to online messages and their lack of customer service skills. Won’t stay here again, too many other better hotels with friendlier staff."

"Ok for work but you wouldn’t want to stay here as a treat. "

"Room was fine, twin beds in room but fine. Restaurant was OK"

"Very noisy "

"Stay for work"

"We loved our stay at Hampton Manor. The rooms were so comfortable and the hotel is set in beautiful grounds. The most memorable part were the staff at the hotel. They went above and beyond to make our stay as relaxing and easy as possible. They had thought through all the details that make things extra special. We also asked for recommendations in Birmingham and Beth was incredibly helpful and we loved her lunch suggestion. We would love to return some day! Thank you Hampton Manor."

"The late evening barman was outstanding in helpfulness customer service "

"Lifts was not in use and was no info when booking"