โButler service they provided was an excellent add-on to my business trip. Staffs were very friendly and helpful. Especially, concierge desk always came up with the good restaurants for us to dine.โ
โMy partner and I had a great 10 day stay thanks to the whole team: our host Eumir who communicated with us prior to and following our arrival to make sure we had everything we needed, the housekeepers Mary, Montse and especially Aime who did a great job for our scheduled weekly room cleaning. Also shoutout to Pedro from maintenance and the security guards Lulรบ and Paola who greeted us with a smile at all hours of the day whether we were leaving early for tours or coming back late from events....
โEveryone was polite and kind. Easy access, metro is right outside and so are food options and a quick walk to Paseo de la Reforma. I would stay again.โ
โHotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City. โ
"cocky and arrogant reception. Felt terrible cause of one receptionist who is called Leo. He is rude. He ignored all my simple requests. will never come back cause of him."
