“This is the review that I really dit want to do. The staff were lovely and the 'Hotel' was conveniently close to the ferry and close to the City centre
The staff were great, everywhere was clean and the ‘free’ breakfast was great. The issue with this property is basic maintenance. The shower was right next to the toilet where the water went straight onto the floor. The shower was very weak and took a long time to hear up. Even though there was a slight slope you would still get water around...
“Lovely stay for a few days. Rooms clean and tidy. Staff really helpful, particularly helping sort out parking. Breakfast was lovely. Highly recommended.”
“A lovely little hotel a couple of minutes walk away from the beach and 10 minutes walk from the theatre and restaurants. Staff were exceptionally friendly and accommodating. The room was clean and comfortable … quite a small bathroom but fine for a night’s stay. It was quite warm in the room and we couldn’t open one of the windows as the latch was broken. To be fair I don’t think the staff were aware of the problem until we mentioned it. A fan had already been provided in the room. But really we...
“Definitely a gem in this cute seaside town. Host was so nice and helpful telling us about things to do in the area. The spa was awesome as well. Love the common areas as well. Room and beds were super comfy and well maintained.”
“The bedding and towels were lovely and clean, couldn't fault.
The shower tray left a lot to be desired, along with the shower mat and windowsill.
There was no way of opening/closing the windows as they were too high. The same with the curtains. A long bamboo rod attached to the top could help with opening/closing?
Staff? Hardley saw a soul in the 4 days I was there.
The breakfast was sufficient for what I needed.”
“The breakfast is very good, the staff are pleasant enough, not outstanding.
But the main issue is the bed, my wife and I were aware that the slats underneath the mattress were collapsing, then suddenly they collapsed.
A memorable 1 night stay.”
“Hotel was good, but there is no air conditioning. This meant that we slept with the windows open, and it was very noisy outside - a combination of neighbours in the evening, workers in the buildings below our windows and in the morning, seagulls at dawn. Found the room to be very hot with four of us in it and only two small fans”
“Well it was weird, felt like I was the only one in the hotel... No one at desk when I arrived, had to message on the expedia website to have someone come over to get my key... Saw no one the rest of my Time there. Weird... But clean and it did
the job.”
“Very nice, clean room with very helpful staff. Choice of pillows and a very comfortable, clean bed. The room was very warm, no Aircon but a fan was provided. The reception and breakfast room are in a different building, on a different road which was fine as the weather was dry. Buffet breakfast was great with good choice. We also ate in the restaurant for dinner which was also excellent. Staff were all extremely good. Would stay here again.”
“The hotel is not inspiring on the outside but is well situated for trains, buses and travel to the Isle of Wight.
It has the feel of a run-down hotel which is in the process of being up-graded by the present owners. My room had comfortable beds and a newly fitted bathroom but the windows could only be opened a small way as they were blocked by a fire escape staircase immediately outside. The air conditioning unit had seen better days but there was also a fan.
Breakfast in the handsome...
“Property need maintenance floor ve deep dip hiding and covering with carpet near dinning area i was about to tripped furniture snd fan was wobbly however it was ok for one night stay. We had good sleep peaceful area.”