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"The staff was nice and the room was clean but the property itself was pretty beaten up in the hallways. We were also disappointed by the “hot” tub as it was lukewarm at best and some of the jets were blowing out cold water."

"Lovely hotel, nice and new and modern and clean. Great location on the tram line. Enjoyed the pool and the bar. The room was spacious and comfortable with good views too. "

"High recommended "

"Check in absolutely brilliant very helpful attentive staff who are caring professional and efficient "

"Warm welcome from staff. Beautiful room."

"Sleek smart appearance to the building. Very smart, clean and comfortable from the front automatic double door. Great welcome with really kind staff to greet and check in. They were happy to help and asked if we needed anything else with our stay. Reception was staffed at all times and able to help. Really good to see should any help be needed. Bar certainly seemed well stocked. Comfortable areas too. Room was clean, made up very presentable. Desk and chair as seen on pictures of room with desk chair and more a sit-back, sink-in chair too. Queen size bed was comfortable, 1 hard pillow and soft pillow each side. Open wardrobe behind the bed with a rail above and below for space if needed. Decent tea/coffee making facilities in room with hot chocolate sachets, oat or chocolate biscuit packs too for something sweet. Good lighting in room, bathroom is very good size, the rain effect large shower head is wonderful. Also sky tv with news channels and sky sports (not smart which would have been nice- not taking it away though). Special thank you to Chloe for helping with the booking, information on local travel and distance too. She was kind, attentive and informative thanks again!"

"Would have preferred a room further away from reception area and bar area as yes you would expect noise from a bar however would not expect to hear the telephone and people checking in from our room just along from reception area. Would also have been better if the doors between the rooms 1 to whatever corridor was closed might prevented some of the noise. All else was ok."

"Carpet nail in room"