Downtown Los Angeles, Los Angeles hotel rooms at the Independent

"Very grumpy staff on arrival, didn’t explain that we needed to take the card they gave us to breakfast so had to go back to the room for it which then caused a grumpy waiter! Card was given as a temporary hold for any charges but then a charge was taken for late checkout without our permission which we’d planned to pay in cash to avoid charges!"

"The stay was comfortable, room cleanliness and friendly staff. Downside: coffeemaker didn’t work, spilled my coffee. "

"Good location and nice vibe "

"I would like to express my sincere gratitude to the Front Desk Manager, Albert, and his dedicated team members, Miguel and Angelo. Their exceptional assistance in extending my stay was invaluable. Additionally, I would like to acknowledge the exceptional service provided by the valet staff on February 21st, 2026. Despite their limited responsibilities, they went above and beyond to help me locate a safe pharmacy late at night. Their unwavering support ensured that I was able to retrieve my Uber and return to the hotel without any further complications. I regret not being able to remember their names. Furthermore, I would like to thank the housekeeping staff for their invaluable assistance during a challenging time when my daughter fell ill. Their prompt attention to my needs was greatly appreciated. Lastly, I would like to commend the gentleman at the club for his exceptional service in providing me with ice cubes. His assistance was instrumental in ensuring my comfort during my stay. In summary, I am thoroughly impressed with the vision and execution of the hotel. The property is aesthetically pleasing, exudes a sense of class, and boasts top-notch security measures. "

"Staff was excellent"

"The room was large and clean. The location was very convenient for where we were visiting. The pool area was very lovely and private; we were able to enjoy a wonderful afternoon in the sun. "

"Did not have breakfast at hotel "

"There were cigarette buts on the balcony. Besides that everything was clean"

"Super"