"They waited for me to check in before letting me find out the hard way that the hot water was broken. And only had contaminated brown water in their system which made my hair shed.
I was not refunded for my 6 day booking, I left for SLS hotel across the road which was an incredible place to stay"
The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel
10/10 Excellent
"Honestly, I’m really shocked how this hotel is four stars only from a person that tried a lot of photos in Dubai. This should be a five stars hotel. It’s amazing. The staff are amazing. Their room is amazing very clean. Very polite people very welcoming"
"I would suggest giving out every family a map of the resort and the park. It would be helpful to organize the stay and maximize use of the amenities and have a memorable thing for the kids to keep
One thing to improve is the super hot tiles outside in the park…"
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