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Reviews of Historic Strater Hotel

3.5 out of 5
Historic Strater Hotel
699 Main Ave, Durango, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1004 reviews" "
Rating 8 - Good. 183 out of 1004 reviews" "
Rating 6 - Okay. 54 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. Loved the history. Loved the convenience for everything we planned to do while in Durango!
Stayed 2 nights in May 2024

6/10 Okay

Elizabeth

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Loved the antiques and history of this hotel. The staff was exceptional. For the price we paid, I would have expected a cleaner room, more amenities, and a better quality of mattress. The bed was awful.
Stayed 1 night in May 2024
Response from FD Manager on May 25, 2024
Thank you for your review. We are sorry we did not meet all of your expectations, but will use this information to improve. Please consider us in the future.Strater Front Desk

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel right downtown close to everything
Stayed 1 night in May 2024
Response from FD Manager on May 22, 2024
Thank you for your 5/5 review! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Catherine, fernandina beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 2 nights in May 2024
Response from FD Manager on May 24, 2024
Thank you, we agree! We hope to see you again in the future.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Staff was very friendly. A very historic hotel and is totally authentic. A must stay if you visit Durango.
Stayed 2 nights in May 2024
Response from FD Manager on May 22, 2024
Thank you for your 5/5 review! We hope to see you again in the future.Strater Front Desk

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the way the hotel is like stepping back in time..wonderful. Didn't like the fact that some guests were not entitled to a coffee maker, even the most basic motels at least provide a coffee maker. As a paying guest I found it quite derogatory.
Stayed 2 nights in May 2024
Response from FD Manager on May 19, 2024
Thank you for your review. Unfortunately a coffee maker in each room puts undo stress on the electrical system of this old building. We are continually upgrading our systems and hope to be able to have that amenity in the near future. Please give us another try on your next trip to Durango.

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKE: Hotel started in late 1800s. Period atmosphere was an educational change compared to modern "hotels". Yet, Strater was up to date in all aspects required to make stay comfortable and thoroughly enjoyable. Shower and bath facilities were especially nice. Location convenient to just about any kind of tourist/ history/ experience, including occasional steam whistle signals (not during sleeping hours) from Steam Locomotive for D&RGW narrow gauge excursion trains to Silverton, Colo. The whole experience gave credence to Durango's historic role as a gateway to one of Colorado's richest historic mining districts dating from late 1800s. DISLIKE: Nothing. Would definitely stay at Strater in Durango, CO again.
Stayed 2 nights in May 2024
Response from FD Manager on May 16, 2024
Thank you for this great review! This is exactly how we want our guests to become a part of our experience. We look forward to seeing you again.Strater Front Desk

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great historical hotel! This hotel is in the perfect location to be able to walk around downtown Durango. It’s by all the shopping and dining. We didn’t realize this hotel is one of America’s top 10 most “haunted” hotels. We didn’t experience anything paranormal, but thought that was a fun fact. Staff is incredibly friendly.
Stayed 4 nights in May 2024
Response from FD Manager on May 15, 2024
Thank you for your 5/5 review and kind words! We keep our spirits behind the bar...Strater Front Desk

2/10 Terrible

slavica

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water for 2 days
Stayed 1 night in Apr 2024
Response from FD Manager on May 15, 2024
We are sorry there was no hot water for your stay. Maintenance did their best to get the boiler back on line as soon as possible, unfortunately it was not in time for your stay. Please give us another try.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always fun to roll in and enjoy some live music and good food at the Diamond Belle saloon before bed!
Stayed 1 night in May 2024
Response from FD Manager on May 15, 2024
Thanks for the 5/5 and kind words! We hope to see you again in the future.

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the historic nature of the property. It looked like everything had been revamped recent because everything was in working order. We also really enjoyed the music in the Saloon. The musician (white beard and hair, sense of humor) was very good, and the music choice was good.
Stayed 1 night in Apr 2024
Response from FD Manager on May 15, 2024
Thank you for your 5/5 review and the kind words! We hope to see you again in the future.

10/10 Excellent

Beverly, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous historical building kept in extraordinary shape. Authentic decor touches including the wallpaper. LOVED THIS PROPERTY!
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Statler is a beautiful hotel that provides a glimpse of the late 19th century complete with whistles from the Durango & Silverton stem engines.
Stayed 2 nights in May 2024
Response from FD Manager on May 11, 2024
Thank you for the 5/5! We're glad you enjoyed your stay. We hope to see you again in the future.Strater Front Desk

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is exceptional. The decor, the furniture, the service are all outstanding. It’s like taking a trip back in time and not in the way you might describe some of the other hotels we have stayed in, if you know what I mean. I don’t normally leave reviews but I cannot praise this hotel highly enough. We are only here one night, but we will be back for a longer stay in the future.
Stayed 1 night in May 2024
Response from FD Manager on May 10, 2024
Thank you for your 5/5 glowing review! We look forward to seeing again in the future.Strater Front Desk

10/10 Excellent

Susan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the historic feel. The mattress was not great but room was good for the time period. We enjoyed the music and bar area
Stayed 1 night in May 2024
Response from FD Manager on May 8, 2024
Thank you for your 5/5 review! We will look into the mattress, thank you for bringing it to our attention.Strater Front Desk

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the most beautiful hotel I have ever stayed in. The staff at the hotel and restaurant were by far the nicest people ever! Loved it there!!
Stayed 1 night in Apr 2024
Response from FD Manager on Apr 27, 2024
Thank you for those kind words! We are glad you enjoyed your stay and hope to see you again in the future.Strater Front Desk

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome. Like stepping back into the 1800s.
Stayed 1 night in Apr 2024
Response from FD Manager on Apr 28, 2024
Yes it is! Thank you for the 5/5 review. We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Patrick A.

Liked: Cleanliness, staff & service, amenities
I liked the atmosphere and the Diamond Belle saloon next door.
Stayed 1 night in Apr 2024
Response from FD Manager on Apr 27, 2024
Thank you for your kind words and the 5/5! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Deborah, OAK RIDGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we stayed at this hotel! In the heart of Durango with everything walking distance. The most friendly staff and just a complete game changing experience! Love the history!
Stayed 2 nights in Apr 2024
Response from FD Manager on Apr 24, 2024
Thank you for your nice review. We are happy to be a part of your experience. Please come back in the future.Strater Front Desk

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic
Stayed 2 nights in Apr 2024
Response from FD Manager on Apr 18, 2024
Thank you for the 5/5 review! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite a treat to stay at this authentic/historic hotel. Everything from the accents to the furnishings sends you back in time. Three separate dining options on the property, all with a different vibe. Staff were awesome, kind, and helpful! We took the train one of two days, and it's a quick 5 minute walk to the station from the hotel. I highly recommend riding the train if you haven't!
Stayed 2 nights in Apr 2024
Response from FD Manager on Apr 17, 2024
Thank you for your great review! We look forward to seeing you again in the future.Strater Front Desk

8/10 Good

Emilina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical location. Ability to walk to other restaurants and stores.
Stayed 1 night in Apr 2024
Response from FD Manager on Apr 17, 2024
Thank you you for the review! We hope to see you again on the future.

10/10 Excellent

Peter, Woodbridge

Stayed 1 night in Apr 2024
Response from FD Manager on May 3, 2024
Thank you for your 5/5 review! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

GASNIER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience… an hotel with a real soul!
Stayed 1 night in Apr 2024
Response from FD Manager on Apr 12, 2024
Thank you for your positive review! We hope to see you again soon.Strater Front Desk

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot for a couple of nights. Staff were great, history and decor were amazing
Stayed 2 nights in Apr 2024
Response from FD Manager on Apr 12, 2024
Thank you for your kind words! We hope to see you again soon.

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel due to his history. Really quite unique.
Stayed 1 night in Apr 2024
Response from FD Manager on Apr 7, 2024
Thank you for your 5/5 review! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great classic hotel. Great dining and fun saloon. You will love it.
Stayed 2 nights in Mar 2024
Response from FD Manager on Apr 3, 2024
Thank you for your positive review! We hope to see you again soon.Strater Front Desk

8/10 Good

Nobleza

Liked: Cleanliness
The hotel was a bit rundown, but the front desk staff was friendly and helpful. She even helped to get us water when the waitress was nowhere to be found in the restaurant. Husband and I enjoyed the live entertainment that they had in the evening.
Stayed 1 night in Mar 2024
Response from FD Manager on Apr 3, 2024
Thank you for your review. We do our best to keep this 137 beauty up to date but in historical style. If you have any specific examples of what was lacking we would like to know! Please contact the hotel and speak with the front desk manager or GM. We hope to see you again.

10/10 Excellent

Paula

Stayed 1 night in Mar 2024
Response from FD Manager on Apr 24, 2024
Thank you for your 5/5! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Gene E

Liked: Cleanliness, staff & service, property conditions & facilities
It was historic.
Stayed 4 nights in Mar 2024
Response from FD Manager on Apr 3, 2024
Thank you for your review! Almost a century and a half...

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD Manager on Apr 3, 2024
Thank you for the 5/5! We hope to see you again in the future.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Historic and great location.
Stayed 1 night in Mar 2024
Response from FD Manager on Mar 28, 2024
Thank you for your review! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel!! Highly recommend!!
Stayed 3 nights in Mar 2024
Response from FD Manager on Mar 28, 2024
Thank you! We appreciate the kind words. Come see us again soon.

10/10 Excellent

Edmund Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a great deal of character. The staff are great, the rooms ooze charm and the bars with food, drink and live music are to die for. Many original features have been retained so that staying here is a real experience.
Stayed 2 nights in Mar 2024
Response from FD Manager on Mar 28, 2024
Thank you for the kind words! We are glad you enjoyed the stay. Come see us again soon.

10/10 Excellent

CARLOS, JASPER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Historic hotel 1800s.
Stayed 1 night in Mar 2024
Response from FD Manager on Mar 24, 2024
Thank you for your positive review! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Karen

Stayed 3 nights in Mar 2024
Response from FD Manager on Apr 12, 2024
Thanks for your positive 5/5 review!Strater Front Desk

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FD Manager on Mar 21, 2024
Thank you for your positive review! We hope to see you again in the future.

10/10 Excellent

victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything good
Stayed 3 nights in Mar 2024
Response from FD Manager on Mar 13, 2024
Thank you for your positive review! Come see us again.Strater Front Desk

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nervous about staying at an older property but this place is in meticulous shape. The staff was very kind and helpful. I will definitely return.
Stayed 1 night in Mar 2024
Response from FD Manager on Mar 13, 2024
Thank you for your positive review! We await your return...Strater Front Desk

10/10 Excellent

Peggy

Traveled with family
Great historic hotel downtown Durango, enjoyed hotel bars and restaurants as well! Would recommend.
Stayed 2 nights in Mar 2024
Response from FD Manager on Mar 13, 2024
Thank you for your positive review! Come see us again.Strater Front Desk

10/10 Excellent

Patsy

Stayed 1 night in Mar 2024
Response from FD Manager on Mar 30, 2024
Thank you for 5/5 review! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Rodney

Traveled with family
Very nice historic hotel with great bars and restaurants. Wonderful stay.
Stayed 3 nights in Mar 2024
Response from FD Manager on Mar 6, 2024
Thank you for your review, we hope to see you in the future!

8/10 Good

alan

Traveled with partner
Fun place to stay at and a great town to spend a weekend. Love the saloon and restaurant.
Stayed 1 night in Feb 2024
Response from FD Manager on Mar 6, 2024
Thank you for your review, we hope to see you in the future!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with lots of history and character, but still comfortable! Live music in two restaurant/bars with great food and drinks.
Stayed 1 night in Feb 2024
Response from FD Manager on Mar 2, 2024
Thank you for the kind words! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Sharon

Traveled with partner
Liked: Amenities
Classic old hotel. Very friendly service. Clean and comfortable in the heart of downtown.
Response from FD Manager on Mar 2, 2024
Thank you for the kind words! We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was co like walking thru history, a magnificent hotel with a rare look into the past for travelers!
Stayed 5 nights in Feb 2024
Response from FD Manager on Mar 2, 2024
Thank you for your review, that is exactly how we want to be known! Come see us again.Strater Front Desk

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities
Old
Stayed 1 night in Jan 2024
Response from FD Manager on Mar 1, 2024
Thank you for your review. Yes, the hotel is 137 years old and is on the historic registry. It the 2nd longest continually running business in Durango after the railroad.We hope to see you again in the future.Strater Front Desk

10/10 Excellent

Christina, Pagosa Springs

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to walkable shops , entertainment and restaurants. Definitely will stay again. :)
Stayed 1 night in Feb 2024
Response from FD Manager on Feb 28, 2024
Thank you for your nice review! We look forward to seeing you in the future.Strater Front Desk

10/10 Excellent

Hines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Historic Hotel with very cool bar and restaurants. Highly recommend!!! Also a great location
Stayed 1 night in Feb 2024
Response from FD Manager on Feb 25, 2024
We're glad you enjoyed our piece of history, now you are part of it as well!Be sure to come see us in the future. Strater Staff

10/10 Excellent

Garel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Rich with history! Thoroughly enjoyed our stay
Stayed 1 night in Feb 2024
Response from FD Manager on Feb 25, 2024
We're glad you enjoyed our piece of history, now you are part of it as well!Be sure to come see us in the future.Strater Staff