Durham, England hotel rooms at the Britannia Hotels

"Really didn't enjoy our stay. The room was dirty especially around the windows and in poor state of repair with multiple chips in the basin. We had to climb a very old spiral staircase to get to the room which would be an issue for anyone with mobility issues. Finally we were given a choice of breakfast either at 7.15 am or 10.15 and nothing was available in between."

"Fantastic place friendly helpful staff"

"Great location great staff "

"Ok"

"Stuart met us on arrival and was so helpful. Taking the time to advise us on best ways to go into town, and then changing our room to one with a separate shower rather than over the bath which was better for my husband. He arranged a taxi for us on departure day and was just so nice. All of the staff were friendly and helpful and the room was spotless."

"The room was clean and the king size bed very comfortable, we did not use the Spa. Breakfast was delicious."

"Friendly and helpfull staff 24hr front desk. Basic Breakfast available however other places inside service station and a starbucks or greggs just down the road. Lunch and evening meal menu available or again can use the service station outlets. Personaly I just had food in the hotel. Rooms are pretty good and shower is great 👍 "

"Everything was as expected and what an amazing view"

"Great location!"