4/10 - 별로예요
Svetlana
2025년 7월 18일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We had issues with checking in, since we were not able to access the building, and we had to arrange a meeting point with a staff person to get keys. Our suite on 19th floor often smelled with cooking from the another neighbors. During our stay, we lost power a couple of times. Water was shut off on first day, several times during our stay, and the most of the last day, up until our check out. The property manager didn’t apologize nor addressed the situation on the last day of our stay. One of two elevators didn’t work for a few days, which made our move up and down the building very time consuming. Even though the location of the property and the view were wonderful, overall we had a very unpleasant experience for the money, and we would never stay there again.
Svetlana
2025년 7월에 3박 숙박함
