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Reviews of Hansa Hotel

3 out of 5
Hansa Hotel
Nordstrasse 7, Düsseldorf, NW

Reviews

6.4
Rating 10 - Excellent. 4 out of 52 reviews" "
Rating 8 - Good. 20 out of 52 reviews" "
Rating 6 - Okay. 14 out of 52 reviews" "
Rating 4 - Poor. 8 out of 52 reviews" "
Rating 2 - Terrible. 6 out of 52 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very friendly
Really friendly staff. Comfy bed. Nothing fancy about the place but at the price and the location can’t complain. Would stay again
Stayed 2 nights in Oct 2019

6/10 Okay

Sigrid

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Nov 2018
Response from Essayem on Nov 20, 2018
Thanks for your rating of our hotel. We are pleased that you had a pleasant stay with us and of course especially about your excellent rating.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Good location. Very close to subway station and restaurants.
Stayed 3 nights in Sep 2018
Response from M. Essayem on Oct 4, 2018
I have just read your review. Thank you for taking the time to share your experience with our hotel online. It means a lot to me and my team!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel is close to transportation and restaurants
Good location, clean, good service and friendly staff, small rooms and basic amenities.
Stayed 7 nights in Apr 2018

8/10 Good

Kuan

We were staying in Hansa Hotel for Medica. The location is excellent.

10/10 Excellent

Roberto, chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiar hotel
Good place to visit, is a small hotel however be near a subway station, near restaurants, supermarket and other places near the Düsseldorf downtown.

6/10 Okay

Peter, Cooran

Liked: Cleanliness, staff & service
In the right place for DRUPA
We stayed during the giant DRUPA printing trade fair, when the cost of everything doubles (or worse), and having booked late, paid the price. Having said that, Hansa worked well for us and is right opposite the Nordstrasse U-Bahn station – direct for the Messe one way, and one stop from the Altstadt the other!

4/10 Poor

Savannah Travel, Savannah, GA

Disliked: Property conditions & facilities, room comfort
Are you kidding?
This was insulting. The rating seen on Travelocity was completely wrong. The hotel was very small, with a very weak breakfast. We gad to take turns navigating the room. €159.00 per night fee was significantly over the top. We stayed at a place in Regensburg and then in prague at less than half their rste, that provided a much nicer stay. Travelocity should inspect what they promote and offer. Had anyone from Travelocity ever visited, they would remove this establishment from their listings. I would not recommend this at all. I suspect price gouging as this was a very busy time in Duseldorf with few rooms available anywhere, hence the price. However, even at a lower rate, I would not be happy. The €159.00 just exacerbated the displeasure.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very tiny and small but nice staff
I was between business trips and stayed at this Hotel in order to cut costs while traveling in Europe. Reviews rated the place as small but it was even smaller than I expected. The front lobby is not really a lobby - just a messy desk where someone checks you in. There is a place for breakfast but I didn't try it. The rooms were incredibly tiny. There was a small TV that was duct taped together, a desk and fridge. Surprisingly, there was a little couch that fit in room and the bed but nothing else. It was clean. If you want to save money, it is a good way to do so as it was convenient to the subway but if you want to spend any time in your room outside of sleeping, this is not the place. However, I will say that the staff are very nice and do their best to help you with directions, taxi to airport, etc.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
not suitable for business
not suitable for business

2/10 Terrible

Thomas, Dusseldorf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A definitely not
We actually decided not to stay in this hotel. The list of reasons is quite long: the reception desk where nobody was present for two hours, the poor excuse from the lady who finally showed up ("I had to fix my car"), the construction site in the court, the dark room because of the planks on the window. At the end, we decided that we would stay somewhere else.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Convenient for single low-maintenance male
The room was about the size of a single economy-class cruise liner. The bed was tiny (maybe 30 by 72 inches). There was no breakfast available. On the plus side, the internet worked well and the location relative to the subway and tram was terrific. There are places to grab food very close by.

8/10 Good

Stephan

Stayed 1 night in Jan 2022

8/10 Good

Wolfgang

Liked: Property conditions & facilities
Ja es geht
Stayed 1 night in Dec 2021

10/10 Excellent

Chalet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön. Ruhig und gepflegt
Stayed 2 nights in Dec 2021

4/10 Poor

Serhiy

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Одно полуторное одеяло на две кровати испортило впечатление от пребывания. Пришлось спать без одеяла, а ночью отопление выключают. На рецепции не помогли.
Stayed 2 nights in Nov 2021

8/10 Good

Marie-Theres

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für den Preis echt super. Sehr zentrale Lage.
Stayed 2 nights in Nov 2021

8/10 Good

Mehdi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

kari

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Aivan hirvittävä
Stayed 5 nights in Nov 2021

10/10 Excellent

Ilias

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Alles in Ordnung, WLAN könnte meht stabil sein :)
Stayed 2 nights in Nov 2021

6/10 Okay

Foo

Business traveler
Ok
Stayed 3 nights in Nov 2021

10/10 Excellent

Sidney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Check in und Check out verlief schnell und unbeschwerlich
Stayed 1 night in Nov 2021

6/10 Okay

Toni

Business traveler
Liked: Cleanliness, staff & service
Günstige Unterkunft zu angemessenen günstigen Preis. Wer bessere Qualität haben möchte, sollte besser ein teureres Hotel buchen.
Stayed 1 night in Nov 2021

2/10 Terrible

Tim

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Der Service und die Kompetenz der Mitarbeiter war miserabel. Als wir angekommen sind nach einer langen Autofahrt und wir uns auf ein schönes Doppelzimmer mit einem Großen Bett freuten was wir bei Expedia gebucht haben erwartet uns ein Zimmer mit zwei Separaten Betten. Nach dem wir dies Reklamiert haben war der gute Mitarbeiter überfordert. Er hatte keine Übersicht welsche Zimmer Frei sind. Nach einer weile hat er uns ein Neues Zimmer gegeben was zu unserem erschrecken schon Besetzt war mit einem Anderem Gast. Nach über einer stunde Haben wir ein Freises Zimmer Bekommen. Hier war nun leider die Heizung defekt und es wurde sehr kalt. Der größte Schrecken kam dann am Nächsten morgen . Hier ging gegen 08:00 Uhr morgen auf einmal die Tür auf und es Stand ein Fremder Mann im Zimmer. Sowas geht überhaupt nicht. Es war für mich das Schlimmste Hotel in dem ich je war. Ich kann es keinem Empfehlen .
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
便宜没好货 打个屁都能听见 脏死了床 还咬了一个包 一股臭脚味
Stayed 1 night in Nov 2020

6/10 Okay

Patrick

Stayed 1 night in Jan 2020

8/10 Good

TEXTILE

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2019

8/10 Good

PO HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from M. Essayem on May 12, 2019
Thank you very much for rating us. we learn to improve ourselves.

4/10 Poor

IVANO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima. Stanza piccola all'ultimo piano senza tende sulle finestre. Igiene un pò carente. Prima colazione all'italiana scadente. Rapporto qualità prezzo assolutamente scadente.
Stayed 3 nights in Mar 2019
Response from M. Essayem on May 12, 2019
Thank you very much for rating us even if you have given us unjustified negative ratings on some points. For example, the window without curtain, all windows are white curtains and curtains equipped. Furthermore we did not say that we offer Italian breakfast but we offer standard breakfast buffet. Because of lack of cleanliness you could have just told us immediately. Nevertheless, thank you very much for your evaluation, we learn to improve ourselves.

4/10 Poor

Chia-wen

Disliked: Cleanliness, staff & service, room comfort
地點方便
廁所的尿騷味很重，房間床頭燈也壞了，暖氣不熱.....
Stayed 2 nights in Mar 2019

8/10 Good

J, Uden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel very close to the cities Altstadt, simple but clean
Stayed 1 night in Nov 2018
Response from Mahmoud Essayem on Jan 2, 2019
Thank you very much for your positive feedback. we look forward to your next visit

8/10 Good

Tomas

Liked: Staff & service
Enkelt för korta vistelser
Litet enkelt hotell med basic funktioner. Sov där en kort natt och behövde bara en säng och en dusch.
Stayed 1 night in Nov 2018
Response from M. Essayem on Nov 13, 2018
Thank you for staying with us and rating us. We take your rating very seriously. it is the key to improving our service.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel liegt sehr Verkehrsgünstig 50m zur Ubahn
Sauberkeit war in Ordnung Zimmer und Betten entsprechen nicht mehr dem heutigen Standards.
Stayed 2 nights in Mar 2018

2/10 Terrible

Nicolas

Disliked: Staff & service, property conditions & facilities, room comfort
INDIGNE D'UN ETABLISSEMENT QUI SE DIT HOTEL
hotel très mal structuré, chambres donnant sur cour et sur intérieur fumoir, très bruyant et mal insonorisé très inconfortable, espaces minimes tarifs exorbitants et scandaleux avons quitté les lieux après une nuit alors que 4 nuits déjà payées pour aller dans un autre hôtel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Einfaches Hotel im Zentrum
Einfaches Hotel, gute Anbindung U Bahn direkt vor der Tür, genügend Gastlichkeiten in der näheren Umgebung(in allen Preislagen), sehr nettes Personal.
Stayed 2 nights in Jan 2018
Response from M. Essayem on Jan 25, 2018
Ich habe soeben ihre Bewertung gelesen. Vielen Dank, dass Sie sich die Zeit genommen haben, ihre Erfahrung mit unserem Hotel online zu teilen. Es bedeutet mir und meinem Team sehr viel!

8/10 Good

ville

Liked: Cleanliness, room comfort
mukava hotelli hyvällä sijainnilla
hyvällä sijainnilla oleva hotelli.alueella paljon ravintoloita ja kävelymatkan päässä altstadista.mukava vastaanotto mies joka antoi kivan huoneen.tulisin toistekkin.
Stayed 3 nights in Jul 2017

8/10 Good

Güngör

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Karl Agust

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small hotel with good location
I was on a short business trip, 3 nights. The stay at the hotel was fine. The service was good, although they did speak little english they tried their best and made themselves understandable. The breakfast buffey is small but ok. All tv stations dubbed and none in english, but that is to be expected in Germany.

6/10 Okay

per

Disliked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Zum schlafen ok
Personal sehr freundlich, Zimmer brauchen dringend eine Renovierung und die Bäder sind sanierungsbedürftig

8/10 Good

E, Nederland

Liked: Cleanliness, staff & service
Degelijk hotel
Degelijk hotel, dichtbij metrostation en centrum. Zeer aardige en behulpzame receptioniste uit korea. Goede prijs/kwaliteit.

2/10 Terrible

Tino, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nächstes Mal Jugendherberge oder unter die Brücke!
Für meine Anforderungen kann ich mich über die Lage nicht beschweren, dass hat gepasst. Das war dann aber auch schon alles! Eine ältere, freundliche Asiatin (sie scheint dort 24h Schichten zu schieben) empfing mich und wollte wissen, was das Zimmer kostet!?! Als ich ihr die knapp 150 Eu(!!!) nannte, wollte sie meine Buchung sehen und meinte, Hotels.com habe da gut den Preis reduziert. So so. Alles über 1/3 davon wäre schon zu viel gewesen!. Sie gab mir dann ein Zimmer, in dem zuvor schon ein anderer Gast war, der aber nach 1h wieder ausgezogen sei. "Nicht drin geschlafen, alles sauber!". Ich konnte sie gerade noch dazu bewegen, das Kopfkissen neu zu beziehen. Die gesamte Einrichtung war einfach, extrem abgewohnt und echt alt. So sah eine Jugendherberge vor 30 Jahren aus - vermutlich kamen daher auch die Möbel. Der Minibar-Kühlschrank war leer und nicht richtig angeschlossen oder einfach kaputt. Dusche, Waschtisch und Toilette im Miniaturbad waren akzeptabel sauber, an Teilen des Aufputzspülkastens klebte dicker, grauer und schmieriger Staub. Meine Zimmertür konnte von außen nicht abgeschlossen werden und wurde wohl auch schon mal aufgebrochen, da das Türblatt rund um das Schloss gebrochen war. Das Auschecken war einfach. Nachdem 15 Minuten lang niemand am Empfang erschien, fand ich meine Rechnung neben 6 weiteren in einem Stapel oben auf dem Tresen, war meinen Schlüssel ein und ging. FÜR IMMER!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Simple hotel but with good service. Price much to high compared to the conditions, but maybe due to the Interpack fair.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bra til billig penge
Bra beliggenhet. Meget liten tv :)