테라스/파티오
예약 가능 여부 확인

더 그랜드 호텔 이스트본 여행 후기

5 out of 5
더 그랜드 호텔 이스트본
King Edwards Parade, Eastbourne, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 610개" "
평점 8 - 좋아요. 1002개 이용 후기 중 266개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 71개" "
평점 4 - 별로예요. 1002개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 13개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
후기
객실이 깨끗하고 좋았음

10/10 - 훌륭해요

이정표 님, 영국 런던

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋음
편안하게 잘쉬었습니다

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 5월 17일
Thank you for your 5* rating.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 5월 10일
Thank you for your 5* review following your recent stay. We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast service was very slow, but otherwise a lovely stay.
2024년 2월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 5월 16일
Thank you for your feedback. Delays at mealtimes are always regrettable and we apologise for any inconvenience. We do hope this has not marred your overall experience and that we may welcome you again.With kind regardsSamantha Browning - PA to GM

2/10 - 너무 별로예요

Ashok

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor condition
2024년 4월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 5월 16일
Thank you for your feedback. We confirm that the Hotel is undergoing refurbishment with investment in the building constant.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old fashioned Grand hotel with old fashioned excellent service. A porter greeted us, found a parking space and swept our bags away to our room. Reception courteous and helpful. Nothing too much trouble for dining room staff. Garden Restaurant food quality excellent
2024년 4월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 4월 10일
Thank you for your feedback. We are delighted you had such an enjoyable stay. Our Team pride themselves on delivering the very best of experiences to our guests and to hear we have achieved this is always so rewarding.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful stay at the grand with attentive staff who are friendly and approachable especially Tony at the main entrance to the hotel who is a great asset to the team by being very courteous and helpful at all times The executive room was very spacious and had wonderful views looking out to sea from all angles the bed was very comfortable and gave us both a good night's sleep The breakfast was exceptional with a wide choice of fresh fruits pastries smoked salmon and various cold meats with a choice of fresh juices and teas the cooked breakfast was again unfaultable with eggs cooked to your preference with perfection and accompanied by endless tea and coffee all served in silver pots and jugs! We used the swimming pool and steam room and had a wonderful experience spoilt with lovely laundered bathrobes and complimentary slippers will definitely stay again xx
2024년 3월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 4월 10일
Thank you for your 5* review. Pleased to read that you enjoyed all aspects of your stay from your room and the views, to the food and health club facilities. Our Team pride themselves on providing the very best of experiences to our guests and to hear we have achieved this is always so rewarding.We look forward to welcoming you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Andre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely location and views. We stayed in one of the penthouse suites which was a real treat.
2024년 3월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 3월 26일
Thank you for your 5* review. We are delighted you had such an enjoyable stay.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

4/10 - 별로예요

Daryna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is dog friendly, but you can stay in the room. The whole hotel needs updating
2024년 3월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 3월 26일
Thank you for your feedback. The Hotel is undergoing refurbishment with investment in the building constant.We are a dog friendly Hotel and apologise if you were inconvenienced by pets not being allowed in public areas. This would have been mentioned on your booking confirmation.We do hope this has not marred your overall experience and that we may welcome you again.With kind regardsSamantha Browning - PA to GM

8/10 - 좋아요

Steve

2024년 3월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 3월 28일
Thank you for your review.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Rand

2024년 2월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 2월 19일
Thank you for your 5* review.We hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent customer service in a very Grand hotel!
2024년 2월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 2월 19일
Thank you for your positive feedback. Our Team pride themselves on delivering the very best of experiences to our guests and to hear we have achieved this is always so rewarding.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast let it down
When I first walked in I was so impressed, the hotel is very opulent and the staff are very welcoming, then you walk into the room that was very nice but a bit flat after the grandeur of the surroundings . The thing that let it down the most was the breakfast, we were a party of 14 celebrant nephews wedding, we all ordered and then waiting ages for any food to appear, when it did they had no idea who had ordered what and it was absolute chaos, my haddock was a least 5 minutes overcooked and my poached eggs were rock hard, most disappointing.
2024년 2월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 2월 19일
Thank you for your feedback. We are delighted you enjoyed your stay but sorry to learn that certain aspects fell below expectation.Delays at mealtimes are regrettable and we can only apologise for the inconvenience caused to you and your party. Your comments have been passed on to our Team to focus on improvements.We do hope this has not marred your overall experience and that we may welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 2월 19일
Thank you for your 5* review.We hope to welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Jim

2024년 2월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 2월 19일
We are delighted with your 5* review.We hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the extra cost, a magical place.
Amazing hotel. You really feel special when you stay at the Grand in Eastbourne. Particular shout out to the front of house staff (concierge, porter, waiter at breakfast, waitresses at high tea) who went out of their way to look after us. The room was super comfortable, the bar and lounges are wonderfully elegant. Only watch out is that prices are not cheap, so if you are planning a few drinks in the bar, expect a 5* bill. Most important question, would we return? Without a hesitation, yes. Thank you to the staff at the hotel, my wife and I have added some wonderful memories as a result of your excellent work.
2024년 1월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 1월 23일
Thank you for your 5* review. We are delighted you had an enjoyable and memorable stay with us. Our Team pride themselves on delivering the very best of experiences to our guests and to hear we have achieved this is always so rewarding.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

6/10 - 괜찮아요

Sarvjit

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not quite 5*
The hotel looks tired and in need of refurb,the suite was dated and bed lumpy, cracked tiles in bathroom. Not what i eould expect from a 5* hotel. The service, however was exemplary!
2023년 12월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2024년 1월 4일
Thank you for your feedback. We are sorry to learn of your disappointment during your stay, your comments have been noted. We confirm that the Hotel is undergoing refurbishment with investment in the building constant.We are however pleased to note that the service received was exemplary - our Team do pride themselves on providing the best experience to our guests.We hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Kenneth 님, Croydon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 12월 15일
Thank you for your recent stay with us.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

6/10 - 괜찮아요

Sylwia

2023년 11월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 12월 19일
Thank you for your recent stay.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Four days being waited on hand and foot
2023년 11월에 3박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 22일
Thank you for your 5* rating. We are delighted you enjoyed your time with us. Our Team pride themselves on delivering the very best of experiences to our guests. To hear we have achieved this is always so rewarding.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night away
Lovely friendly checkin. The room was very spacious with wardrobe space. It was very clean and excellent location for the Congress Theatre. Will definiately be back!
2023년 11월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 13일
Thank you for your 5* review. We are thrilled to read you enjoyed all aspects of your stay with us.We very much look forward to welcoming you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Lester

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A delightfully peaceful stay in a lovely property with courteous and helpful staff.
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 2일
Thank you for your feedback.We are delighted you enjoyed your stay with us.We hope to welcome you again.With kind regardsSamantha Browning - PA to GM

6/10 - 괜찮아요

stephen

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Maybe Grand by name but not so much in other places, our room was nice and a good size but needed a thorough clean, the walls had lots of dust and cobwebs on them, the facilities in the room did not quite match up to the hotels 5star rating, no iron or ironing board in the room, not enough plug sockets (one had a cheap white four plug extension cable connected to it), no mini bar, a fun sized TV and the bath and shower were very dated (shower curtain does not scream 5star to me) all in all a bit underwhelming. Indoor swimming pool was just ok and the jacuzzi jets were comical (definitely needs an upgrade). We stayed for two nights including breakfast, which on the first day was fantastic (full English) sadly let down by the second days efforts, all I asked for was 2 soft boiled eggs but when they arrived they were well over cooked, I asked for a replacement which was accommodated straight away but this time they massively undercooked the eggs (I know sometime you can get slightly runny whites if you have a soft boiled egg but these were still translucent) in the end I gave up as we had to pack for check out. The Grand Hotel is a lovely hotel and well worth a visit but the finer touches really need to be looked at in my opinion if they want to maintain a 5star facility and service.
2023년 10월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 9일
Thank you for your feedback. We are however disappointed to learn that certain aspects of your stay fell below expectations. We are surprised to learn of the cleanliness of the room, and confirm that this is not the feedback we usually receive. We confirm that an iron and ironing board can be provided on request and apologise if you were not made aware of this. We confirm that the Hotel is undergoing refurbishment with investment constant. There are also proposals in place to renovate our spa facilities in the near future.We are disappointed to learn of your breakfast experience. This is not the standard we adhere to and your comments have been passed on to our Chef.We do hope this has not marred your overall experience and that we may welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Corinne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect overnight stay
Perfect overnight stay and enjoyed the spa area. Breakfast and restaurant service was excellent.
2023년 10월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 2일
Thank you for your feedback. We are delighted you enjoyed your stay.We hope to welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Fabulous building in the old decadent style with some great Edwardian / Victorian architecture. Really friendly and accommodating staff. A heated outdoor pool is a nice touch too.
2023년 10월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 3일
Thank you for your feedback. We are thrilled you enjoyed your stay with us.We are pleased you noted the Hotel's grandeur and enjoyed our outdoor pool.Your kind comments will be passed on to our Team who pride themselves on delivering the very best of experiences to our guests.We hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Trudie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff made you feel very welcome. It was a treat to stay here.
2023년 10월에 4박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 3일
Thank you for your feedback. We are thrilled you enjoyed your stay with us.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 3일
Thank you for your recent stay with us.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Luxury hotel by the sea
Luxury hotel by the sea
2023년 9월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 2일
Thank you for your feedback. We are delighted you enjoyed your stay with.We hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Uwe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top--very friendly and helpful staff,large room,heated indoor and outdoor pool at 29°,breakfast (good selection,fresh quality products )until 10.30
2023년 9월에 5박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 2일
Thank you for your positive feedback. We are thrilled you enjoyed your stay with us and enjoyed your indoor and outdoor pools and breakfast.Your kind comments will be passed on to our Team.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Kristin

2023년 9월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 3일
Thank you for your recent stay with us.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel
2023년 9월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 3일
Thank you for your feedback, we are delighted you enjoyed your stay with us.We hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was first time staying at the grand hotel Eastbourne it was an amazing experience more than I was expecting the staff were very friendly,helpful & polite the hotel was very clean & food was amazing over all very good experience
2023년 9월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 3일
Thank you for your feedback. We are delighted you enjoyed your stay.Your kind comments are much appreciated as our Team pride themselves on delivering the very best of experiences to our guests.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grand Stay
Nice stay at the Grand. Good location by the beach. Room quite cramped, be worth getting a sea view but was fine for one night. No hotel.com upgrade offered.
2023년 9월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 2일
Thank you for your feedback. We are delighted you enjoyed your stay with us.We do hope we can welcome you again.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Gary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 9월 18일
Thank you for your stay with us.We hope to welcome you back.With kind regards

10/10 - 훌륭해요

Ami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What more could you want
A perfect overnight stay with wonderful staff, lovely clean smart room, the outdoor pool was wonderful, great location and delicious food and drinks. What more could you want!
2023년 9월에 1박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 9월 18일
Thank you for your feedback . We are delighted you enjoyed your stay and very much hope to welcome you again.With kind regards

4/10 - 별로예요

Bernadette

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Our stay was disappointing.We were in room 121 and each morning we were disturbed by scaffolding being erected on the side of the hotel inches from our window. making it impossible to have the windows open or have an afternoon rest. Our son was in room 141 and he too was disappointed with his room which smelt of dog and urine.
2023년 9월에 3박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 11월 2일
Thank you for your feedback.We are sorry for the timescales of the external work. We are undertaking essential decoration on the roof of the Hotel and the scaffolding has taken somewhat longer to put in place than originally planned. We do apologise that you were inconvenienced by this.With kind regardsSamantha Browning - PA to GM

10/10 - 훌륭해요

Antonina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 9월 5일
Thank you for your recent stay with us.We hope to welcome you again.With kind regards

10/10 - 훌륭해요

Graham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyment Personified
From arrival to departure everything was effort on behalve of the Staff. Food in the Garden Restaurant was superb with excellent Chefs. Comfort was great as were the room. I look forward to my next trip.
2023년 8월에 4박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 9월 5일
Thank you for your feedback. We are delighted you enjoyed your stay with us.We look forward to welcoming you again.With kind regards

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great break
Another great stay at the Grand in Eastbourne. The only slight issue was the breakfast on the first day. The orders came wrong and late. We spoke to the manager about our experience and he took it off the bill which was appreciated.
2023년 8월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 9월 5일
We thank you for your feedback. We apologise you had an issue, but pleased this was dealt with to your satisfaction.We hope to welcome you again.With kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful building, but space for improvements
A beautiful building and a very tasty Restaurant. Unfortunately waiting times at their café too long (25 min waited for cappuccino). Mattress of bed too soft for me (185cm tall, 82kg weight), slept 2hours each night (stayed for 2 nights). Bump kept sinking in which leads into back pain.
2023년 8월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 9월 5일
We appreciate your feedback and are sorry to learn some aspects of your stay fell below expectations. We hope this has not marred your overall experience and that we can welcome you again.With kind regards

10/10 - 훌륭해요

Sandra

2023년 8월에 3박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 9월 5일
Thank you for your recent stay with us.We hope to welcome you again.With kind regards

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything we needed and wanted ,beautiful hotel , staff were amazing,nothing too much trouble, we go every year ❤️
2023년 8월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 8월 22일
Thank you for your feedback. We are delighted you enjoyed your stay. We take pride in providing exceptional service and amenities. We look forward to welcoming you back.With kind regards

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 star
2023년 8월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 8월 22일
Thank you for your recent stay with us.We look forward to welcoming you again.With kind regards

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hospitality and service.
2023년 8월에 4박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 8월 22일
Thank you for your feedback. We are delighted you enjoyed your stay.We look forward to welcoming you again.With kind regards

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 8월 22일
Thank you for your feedback.We look forward to welcoming you again.With kind regards

8/10 - 좋아요

Caroline

2023년 8월에 3박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 9월 5일
Your feedback is appreciated.We hope to welcome you back.With kind regards

10/10 - 훌륭해요

Pernilla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 7박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 8월 2일
Thank you for you recent stay with us.We look forward to welcoming you back.With kind regards

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Samantha Browning - PA to GM 님, 2023년 8월 1일
Thank you for your recent stay with us.We look forward to welcoming you back.With kind regards