“Primo soggiorno Hotel in questa struttura. Decisamente esperienza positiva, certamente come in qualsiasi struttura ci sono svirgolate, la più fastidiosa è il metodo di assegnazione degli ombrelloni, in pratica permettono a una singola persona di accaparrarsi più ombrelloni per amici e parenti (ovviamente parliamo delle file più vicine alla riva). È ovvio non sarebbe possibile mettere tutti davanti, però basterebbe effettuare una sorta di estrazione istantanea consistente nel premere un tasto da...
“We made a last minute booking for our family at this hotel.
The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request
BUT
there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and...
“Our Delta flight was canceled and we lost first night hotel fee & prepaid tour. But remainder of our hotel stay was fantastic! Mazzaro Sea Palace is the best! Beach, pool, restaurant & the best seaside piano lounge. ”
“Fab location near Porta Messina with a shop just down the road. Easy walk to the main street, restaurants and to the cable car to the beach. Friendly and helpful staff at reception and at breakfast.”
“This hotel is well-known in a good location. Overall it is a nice hotel. But it is not up to the expectation for the price and "reputation" . When I arrived in the morning to leave my luggage, the desk person gave me the information about the city bus but did not check the schedule, nor did not call to confirm. So I waited at the station just across the street from the hotel almost an hour. So I returned to the desk and he called the bus office and found that the bus was not running into the...
“All staffs I met were very kind. I liked the service of this hotel. nice cafe and pool is well-managed though fulled with sea water. The ocean view from the sun bed is great. Good location if you want to visit Etna mountain by car.”
“Lovely stay! The Etna views from our room and the hotel in general were amazing. Really helpful staff and easy to get into Taormina. Short stroll up the hill and you’re in Castelmola which is also a beautiful little town. Would definitely recommend staying.”
“It was very comfortable and relaxed stay in Carlotta. We could feel that they greeted in heart and all hotel staffs remember our small preference even for the coffee style. Especially I hope you can have a chance to visit roof top restaurant in the morning for a breakfast or for the dinner. It is awesome, view, atmosphere, service and taste. they serves many kinds of dishes in the morning but at the same time it was really full of sincere. You should visit Carlotta!!”
“기대하지 않았음에도 최고의 서비스를 경험한 호텔. 시라쿠사를 여행하며 인종차별을 경험해 매우 불쾌한 상태였음에도 불구하고, 이 호텔의 모든 직원들의 우호적인 모습과 친절함 덕분에 여행이 한층 행복해졌다. 조식은 매우 깔끔하고 맛있었다. 룸서비스도 최고이고, 특히 오션뷰의 방은 정말 아름다웠다. 시라쿠사를 여행하는 사람들에게 강력히 추천하는 호텔!!! 모든 것이 완벽했습니다. ”
"호텔룸이 깔끔하고 넓으며 따뜻합니다. 유럽 여러호텔 다녀봤지만 겨울에 전기매트(늘 챙겨들고다닙니다)없이 자보기는 처음이에요. 외출하고 들어오면 우렁각시처럼 조용히 룸을 정리하고 작은 선물을 놓아주고 가십니다. 조식도 너무 맛있고 훌륭했습니다.
직원들도 너무 친절하게 도시의 안내를 도와주었으며 늘 웃는 얼굴로 인사해주십니다. 너무 즐거운 숙박이었습니다.발렛파킹도 좋았어요. 체크인을 위해 호텔앞까지 가셔서 (주차공간있음) 발렛파킹 맡기시면 됩니다."
"It was amazing. The antique hotel is beautiful. The services was perfect. Although a whether was unpredictable, the city was so nice. Breakfast was also fine, we were able to stay cozy and comfortable. Thanks for everything."
