โMy stay was wonderful and I will definitely stay again! From Sarah at the front desk going above & beyond helping to find a room that had not had pets for a while (do to my sonโs allergies) to the friendliness of every front desk/wait staff/management I interacted with, everything was awesome! I have OCD and the room was so clean I did not feel the need to Clorox wipe everything. If not having free/affordable breakfast is a problem for you, they have sit down and order breakfast at very...
โMy stay here at true Hilton was amazing! What made it amazing was your staff. From the front desk two food service for breakfast ,housekeeping, I wrote a couple of reviews using the QR code in the elevator however, one of them didnโt get put through. I donโt know much about technology so I donโt know what happened so Iโm writing here and I would like to make sure that the staff members get the recognition for going over and beyond their duties to assist me in my stay here. I am 68 years old a...
โI loved this beautiful inn in downtown Amherst. The beds were amazingly comfortable, the rooms were full of character, and the restaurant was excellent. โ
โI don't recommend this hotel. Arriving around 19:30, which was not outrageously late, the room we were assigned was a room accessible for the handicapped. The problem was that the staff did not give any account of this before we found it out with all the luggage in front of the door. The floor plan of the room is a little different, which was not really convenient for us. Asking for the change, the first thing the same personnel told me was that we had already used the room so it was "dirty",...