고급 침구, 책상, 다리미/다리미판, 무료 WiFi

라 퀸타 인 & 스위트 바이 윈덤 엘 파소 이스트 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1246개 이용 후기 중 547개" "
평점 8 - 좋아요. 1246개 이용 후기 중 321개" "
평점 6 - 괜찮아요. 1246개 이용 후기 중 180개" "
평점 4 - 별로예요. 1246개 이용 후기 중 107개" "
평점 2 - 너무 별로예요. 1246개 이용 후기 중 91개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Veronica

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was dirty… seems like that haven’t clean the floor for weeks. Limited amenities.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk very helpful
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ismael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property needs a major overhaul.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was very helpful
2024년 5월에 1박 숙박함

8/10 - 좋아요

kathy

연인과의 여행
좋아요: 직원 및 서비스
Reliable hotel. Our stay was comfortable and we were happy with it. Very clean and nice people.
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a comfortable stay and were happy with our cleanliness and friendly staff. We look forward to welcoming you back for another pleasant visit.

6/10 - 괜찮아요

Joel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little loud in between the rooms.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We apologize for any noise disturbance you experienced between the rooms. We'll work on improving sound insulation to ensure a quieter stay for our guests. We hope to welcome you back for a more peaceful visit in the future.

8/10 - 좋아요

Gabriel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I partly pick this property for the hot breakfast...I didn't like the sausage or scrambled eggs. I could not eat the eggs (I think my first time ever...it had a texture of mashed potatoes) and only partly ate the sausage...could not cut the sausage (too hard...over cooked) with plastic knife.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,Thank you for taking the time to share your experience. We apologize for the inconvenience you faced regarding breakfast. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Esteban

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was great, quick and simple to check in and we will come back for the pool.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,Thank you for your kind feedback! We're delighted to hear that you had a great stay and found the check-in process quick and simple. We're glad you enjoyed our pool and look forward to welcoming you back soon!

8/10 - 좋아요

Amber

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Place is clean in rooms and eating area, staff is wonderful. However needs updated in the halls like painted and baseboards okay for quick in and out
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,We're pleased to hear that you found our rooms and eating area clean and that you enjoyed interacting with our wonderful staff. We appreciate your suggestion and we will take them into consideration as we strive to enhance our facilities for our guests. We hope to welcome you back for another enjoyable stay in the future.

4/10 - 별로예요

Carlos Luna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 - 훌륭해요

Rosalina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near pretty much everything. Just wish you had a airport Shuttle.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 숙박 시설 상태 및 시설
Excelente jubilación y precio
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,We're glad to hear that you found our accommodation excellent and fairly priced. Providing a comfortable and affordable stay is important to us, and we appreciate your feedback. We hope to have the pleasure of hosting you again in the future!

6/10 - 괜찮아요

JOSE

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

8/10 - 좋아요

Nico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good, clean, quiet, very good service. Every time I travel in he area we stay here.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,I appreciate your loyalty! We're delighted to hear that you consistently enjoy your stay with us! Our top priority is providing good, clean, and quiet accommodations along with excellent service. We look forward to welcoming you back during your future travels in the area.

4/10 - 별로예요

Kristina

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property looks very rundown even with the “renovations” the hallways, elevators and lobby were really bad. The room was not cleaned well there was hair on the bed sheets and crud on the shower curtains. The door had a huge gap that let in a ton of light. Our air conditioning was running but not well at all the room never felt cool and we all were sweating at night. We ended our stay early and checked out at 6 am we couldn’t take it. We will never stay here again. Spend the extra money and stay somewhere else.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,We apologize for the unsatisfactory experience during your stay. Your feedback is important to us, and we will address the cleanliness and maintenance issues with our team to ensure improvements are made. We regret any inconvenience caused and hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Maria

2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

8/10 - 좋아요

Virgil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice check-in and rooms. Value and quality for the rate exceeded expectations.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your check-in experience and found value and quality in your room. We appreciate your kind words and hope to welcome you back for another excellent stay in the future.

10/10 - 훌륭해요

David

2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff when you check in are nice and helpful.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,Thank you for your kind words! We're delighted to hear that our check-in staff was helpful and accommodating during your stay. Providing exceptional service is our priority, and we can't wait to welcome you back in the future.

10/10 - 훌륭해요

Ever

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Al cien
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Brant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was only a stopover while passing through; but the hotel was clean and staff friendly and accommodating. Would stay here again.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel clean and our staff friendly and accommodating. We appreciate your kind words and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a night on the road
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

2/10 - 너무 별로예요

Victor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Súper mal trato del personal según no había sistema y me no me dieron habitacion
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Hello when you arrived our system was down and we were unable to check you in at that time and we are sorry for the inconvenience this may have cause you. On our end we did not charge the virtual card but please reach out to Expedia so they may reimburse you, they will call us to verify.

6/10 - 괜찮아요

Rosalinda

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
El desayuno muy feo y simple, las intalaciones huelen a humedad, el elevador muy viejo, el piso de las escaleras esta muy feo, y frajil ,
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,We apologize for the disappointment you experienced with our breakfast offerings and the condition of our facilities. Your feedback is important, and we are working to improve our offerings and maintain a more pleasant environment for our guests. We hope to have the opportunity to provide you with a better experience in the future.

2/10 - 너무 별로예요

Wajid

Will I be refunded since the system was down?
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Hello I am sorry for the inconvenience this may have caused you, at the time you arrived our system was down. On our end we did not charge the virtual card please reach out to Expedia so they call us and verify.

10/10 - 훌륭해요

Ana 님, Seattle

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an affordable place to stay where I felt safe and staff were kind and welcoming.
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,Thank you for your kind words. We're glad to hear that you found our place affordable, safe, and welcoming. Ensuring our guests feel comfortable and secure is our top priority, and we're glad we could provide you with a positive experience. We hope to have the pleasure of welcoming you back in the future!

10/10 - 훌륭해요

Ana 님, Seattle

출장 여행, 가족 여행
좋아요: 직원 및 서비스
I felt well taken care of by staff.
2024년 3월에 7박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,We're delighted to hear that you felt well taken care of by our staff. Providing excellent service is our priority, and we're pleased to know that we met your expectations. Thank you for your kind feedback, and we look forward to welcoming you back again soon!

8/10 - 좋아요

Ana 님, Seattle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are great. Everyone I came in contact with were helpful and kind.
2024년 5월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 14일
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

10/10 - 훌륭해요

christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 12일
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 - 훌륭해요

Guadalupe

좋아요: 편의 시설/서비스
Very clean. Front desk was friendly and professional.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 12일
Dear Guest,Thank you for your positive feedback regarding our reception desk. We're delighted to hear that you found our hotel very clean. We strive to provide exceptional service, and we look forward to welcoming you again in the future.

8/10 - 좋아요

Hector

가족 여행
Pretty good overall
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 12일
Dear Guest,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 - 좋아요

Mercedes

아이를 동반한 가족 여행, 반려동물 동반 여행
I didn’t know I had to pay for a pet fee when arriving
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 12일
Dear Guest,Thank you for choosing to stay with us. Pets are allowed with an extra fee and that's mentioned on our website as well. We regret if you missed that during your booking. Our team hopes to serve you next time.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 12일
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 - 괜찮아요

Benjamin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 12일
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

8/10 - 좋아요

Octavio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THERE ARE RESTAURANTS IN A WALKING DISTANCE AND CONVENIENCE STORES.
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We are glad to know that you liked the convenience of our location. We would love to know more about your recent stay to make the required changes and improvements. We always welcome our guest’s ideas and suggestions.

8/10 - 좋아요

Valeria

2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 - 훌륭해요

Elias

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We appreciate your positive feedback regarding our staff. We are so glad we were able to provide you with a wonderful experience and if you have any further feedback or suggestions regarding your stay, please write to us.

8/10 - 좋아요

Enrique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

tammy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Rosa

2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 - 훌륭해요

Cristian

좋아요: 청결 상태, 직원 및 서비스
Convenient and quiet
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 3일
Dear Guest,We're delighted to hear that you found our location convenient and enjoyed the peaceful atmosphere. Thank you for your feedback, and we hope to welcome you back for another quiet and comfortable stay.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 3일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Niddodi 님, Hoffman Estates

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was here only for a night and it worked out very well for the price paid. Easy checkin, clean rooms, decent breakfast.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 2일
Dear Guest,Thank you for choosing to stay with us. We truly appreciate you taking the time to share your experience. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 2일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 - 괜찮아요

Johan 님, Cuauhtémoc

2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Aaron

2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

Adolfo

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 30일
Dear Guest,Thank you for an excellent 5-star rating and for appreciating our location. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.