수영장

모텔 6 엘파소, 텍사스 - 에어포트 - 포트 블리스 여행 후기

2 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 966개 이용 후기 중 346개" "
평점 8 - 좋아요. 966개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 966개 이용 후기 중 124개" "
평점 4 - 별로예요. 966개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 966개 이용 후기 중 122개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

JEONGU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wonderful
very kind. bed and room condition is very perfect. That was the best. I'm resting well. thank you
2019년 10월에 3박 숙박함
답변 제공: Management 님, 2019년 10월 27일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
고저 비행장까저 가차와 지내기 고거이 조씀다. 그른데 와파 비번이 카운타서 준게랑은 달라가 첨에 몬쓰거따십다아임까 고거 전화넣으니까네 다시코롬 바까가 잘 알랴주긴 하도란말임다 고거빼믄 좋았어요♥
2019년 2월에 1박 숙박함
답변 제공: Management 님, 2019년 3월 7일
Thanks for staying with us and your feedback is appreciated.

8/10 - 좋아요

Erika

가족 여행
Hair everywhere and the floor is do dirty. I try to clean the hairs from the floor and couldn’t believe how dirty the floor was. The air conditioner was nice and cold but very noisy.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 27일
Hi Erika,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Claudia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cleaning ladies were super loud outside my window yelling too early I was there for a funeral. and they would awake us every single morning We were unable to rest. I'd suggest to tell the cleaning people to not be rude and have common sense and not be yelling outside of windows or having loud convos on phone for we pay for our rooms it's not fair to us to not be able to sleep at8/9 in the morning!!!!
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 25일
Hi Claudia,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 - 훌륭해요

Lilia Rocio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gracias
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 21일
Hi Lilia,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value for the price.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Joseph,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 16일
Hi Richard,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more shortly.

10/10 - 훌륭해요

Eric 님, Glenwood

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 9일
Hi Eric,Wow! What a wonderful review, we truly appreciate your business and trust in us. I am happy to hear that our service met your needs and expectations. I wish you a pleasant stay in the future as well.

8/10 - 좋아요

BONNIE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathriom was very nice with large tub and handicap rail. Unfortunately the bed was extremely firm
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 7일
Hi Bonnie,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 - 좋아요

martin

좋아요: 청결 상태
It was noisy guest hanging out outside, playing loud music
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 7일
Hi Martin,I apologize for the inconvenience. Our priority is to ensure all guests have a peaceful stay. I'll address the noise issue immediately to maintain a quiet atmosphere. Thank you for bringing this to our attention. We hope you consider us again the next time your travels bring you to our area.

2/10 - 너무 별로예요

Juan Gabriel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a mice
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 5일
Hi Juan,Thank you for taking the time to rate us. It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future

8/10 - 좋아요

Federico 님, CDMX

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo estuvo bien, para un Hotel de 2 estrellas.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 3일
Hi Federico,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 3일
Hi Antonio,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.

8/10 - 좋아요

Gerson

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good experience with easy checking and no boring administrative issues
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 30일
Hi Gerson,Glad to know that you liked our quick check-in. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business.

8/10 - 좋아요

Carlos

2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Hi Carlos,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 - 너무 별로예요

francisco

좋아요: 편의 시설/서비스
I cant sleep
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 29일
Hi Francisco,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Christian

2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 15일
Hi Christian,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Harald

출장 여행
When I checked in the Lady up front was not to friendly, but it turned out ok. Great price n close to the ELP Airport 👍
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 23일
Hi Harald,Providing the highest level of hospitality is our number one priority. It is disheartening to read your opinion about our staff. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Angelica

2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 24일
Hi Angelica,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great property, newly renovated and very comfortable. And, of course, the price is extremely reasonable.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 20일
Hi Joseph,Nothing motivates us more than honest words of appreciation. We are happy to know that you noticed the changes we have made. We appreciate your kind words and hope to see you again soon on your future travels.

4/10 - 별로예요

Yilian

좋아요: 청결 상태
별로예요: 직원 및 서비스
Hay personal de la oficina que suelen ser de muy mal trato y bien groseros
2024년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Yilian,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding the issues your encountered were not addressed professionally. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

6/10 - 괜찮아요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Wouldn’t stay here again. Property was a bit run down and room had multiple humps in the flooring and bath. Doors would not shut properly.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Richard,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 - 훌륭해요

Jania

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 16일
Hi Jania,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Yoni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi Yoni,We are glad you had a nice stay with us and we appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

10/10 - 훌륭해요

Sindy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Sindy,Thank you for the incredible rating and review. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 - 너무 별로예요

John

2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi John,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Brandi

2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 6일
Hi Brandi,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 - 훌륭해요

LUIS ENRIQUE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar para descansar.
2024년 3월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Hi Luis,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 - 훌륭해요

Misur

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Texas amazing country side.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Hi Misur,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Carlos

Todo bien
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Hi Carlos,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 - 좋아요

Fabian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So close of airport!.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Hi Fabian,Thank you for choosing us for your recent stay. We are glad that you liked our location. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Hi Michael,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 29일
Dear Guest,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more shortly.

10/10 - 훌륭해요

Franci

가족 여행
좋아요: 편의 시설/서비스
Todo limpio y muy buena atención
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 28일
Hi Franci,Thank you for choosing us for your recent stay. We are glad to see your review. We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. We hope to earn your business on future travels.

10/10 - 훌륭해요

Rodolfo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente gracias
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 28일
Hi Rodolfo,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an easy walk to Planet Fitness and Big Lots. Close to all I need when I travel! Staff was awesome and work hard to keep rooms clean! I will stay again! Price was great for the money! 🙂
2024년 3월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 27일
Hi Walter,We are exceptionally thankful that you have honoured our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 24일
Hi Jesus,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!

6/10 - 괜찮아요

Kenneth

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
A more typical Motel 6. Nothing you’d want to write home about. The rooms are clean and no signs of any pests. It is under the flight path of the airport but there are no late night or early disturbances. I did have a problem with the door lock. At first the staff blamed in on me for either keeping the card in my wallet or near my phone. They would rescan my card and it would work a couple of times until it didn’t. Finally after trying another new card (on my 3rd day) it still wouldn’t open the door. Rebecca was very nice and brought her StarTrek Tricoder and determined it was the lock. Ha! She said they would fix it the next day. I had to leave my door open the couple of times I took my dog out to potty. The next day (after they supposedly fixed it) I still continued to have the problem. Once again I had to wait until the next day to get it repaired (again). Finally, it appears to be working.
답변 제공: Sophia CSR 님, 2024년 3월 21일
Hi Kenneth,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 - 좋아요

Fernando

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Fernando,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 20일
Hi Lidia,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like how loud the bathroom lights were or how the the bathtub in the shower felt like it was going to give way.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 9일
Hi Jose,Thank you for taking the time to share your feedback with us! Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

bruce

A bit in a hard, noisy area of town. But able to enter and exit from 2 exits.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 5일
Hi Bruce,Glad to hear that you appreciated the convenience of having two exits, we apologize for any inconvenience caused by the noise in the surrounding area. Your feedback is valuable to us, and we will continue to work on enhancing our guests' comfort and satisfaction. We hope you were still able to enjoy your stay with us and that we'll have the chance to welcome you back in the future.

8/10 - 좋아요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was obviously old but there were lots of modern improvements. I felt safe and the cleaning staff was very efficient. The location was great for shopping and restaurants and extremely close to the airport. The price was right for the quality.
2024년 1월에 12박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 1일
Hi Patricia,We are pleased to hear that you appreciated the modern improvements made to our historic property and felt safe during your stay. It's also great to hear that our cleaning staff exceeded your expectations. We agree that our location is one of our strongest assets, providing easy access to shopping, restaurants, and the airport. We take pride in offering quality accommodations at a fair price and are glad to hear that you felt the value was right. Once again, thank you for choosing to stay with us and we hope to have the pleasure of serving you again in the future.

8/10 - 좋아요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 25일
Hi Dana,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Emircan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a nice quiet place
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 25일
Hi Emircan,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Angela

2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Hi Angela,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more shortly.

10/10 - 훌륭해요

Jessicah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
These rooms are all remodeled and beautiful! I love that they have wood floor and not carpet as well.
2024년 2월에 6박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Hi Jessica,We are glad to hear that you appreciated the remodel of our rooms and found them beautiful. It's great to know that you enjoyed the wood flooring, which adds a touch of elegance and practicality to the space. Providing a comfortable and aesthetically pleasing environment for our guests is our top priority. Your satisfaction means the world to us, and we look forward to welcoming you back for another enjoyable stay in the future!

6/10 - 괜찮아요

Sarah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient place to stay on the road but for the price it was dirty. The bathroom walls and door has “something” sprayed or splashed all over. But the bd area seemed clean at least
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Hi Sarah,Glad to hear that you found our location convenient for your travels. However, we're truly sorry to learn about the cleanliness issues you encountered, particularly in the bathroom area. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we appreciate your honesty and hope you'll consider giving us another chance to provide you with a more satisfactory experience in the future.

8/10 - 좋아요

Jessie

가족 여행
좋아요: 편의 시설/서비스
Front desk helped me to change my room to an ADA room for my son when I booked stay through a travel website that didn’t show ADA room available there. All from a simple phone call to front desk and he quickly answered and let me know of ADA room availability that was not showing up on my travel website. Out stay was comfortable and staff was very friendly.
2024년 2월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Hi Jessie,Our team are thrilled to hear that our front desk team was able to assist you promptly and efficiently in accommodating your son's needs by switching your room to an ADA-accessible one. Providing excellent service and ensuring our guests' comfort is always our top priority. Your kind words are greatly appreciated and will be shared with our team. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future!

6/10 - 괜찮아요

Luis

2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 12일
Hi Luis,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.