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Bürgenstock Hotel & Alpine Spa

5.0 star property
Travelers can lounge by the pool while planning a day of skiing or local exploration at this Swiss mountain retreat with Alpine views

Choose dates to view prices

The Bürgenstock Hotel & Alpine Spa offers a free breakfast buffet and 12 restaurants. Guests enjoy the golf course, poolside bar, body scrubs, massages, ski-in/ski-out access, ice skating, bike rentals, tennis courts, and indoor pools year-round.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is ₩1,688,364
₩1,771,434 total
includes taxes & fees
Apr 2 - Apr 3

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Contemporary Deluxe room with Spa Access

Contemporary Deluxe room with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Deluxe room with Spa Access

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Bay Suite with Spa Access

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Premium Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Panorama Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Spa Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Family Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 89 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Contemporary Lake View Spa Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Spa Suite

  • Sleeps 3

View all photos for Contemporary Lake View Panoramic Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Panoramic Suite

  • Sleeps 3

View all photos for Contemporary Family Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Family Suite

  • Sleeps 4

View all photos for Contemporary Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Deluxe Room

  • Sleeps 2

View all photos for Contemporary Lake View Bay Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Bay Suite

  • Sleeps 2

View all photos for Contemporary Lake View Premium Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Premium Suite

  • Sleeps 3

View all photos for Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf) | Frette Italian sheets, hypo-allergenic bedding, free minibar

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

Frette Italian sheets, hypo-allergenic bedding, free minibar

Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • Lake view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, 56 sqm | 603 sqf)

Suite, Lake View (Heritage, 56 sqm | 603 sqf) | Frette Italian sheets, hypo-allergenic bedding, free minibar

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Lake view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Cottage with Spa Access

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

Frette Italian sheets, hypo-allergenic bedding, free minibar

Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • Lake view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf) | Frette Italian sheets, hypo-allergenic bedding, free minibar

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • Lake view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Alpine View Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Alpine View Deluxe Room

  • Sleeps 2

View all photos for Heritage Lake View Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Deluxe Room

  • Sleeps 3

View all photos for Lake View Heritage Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Lake View Heritage Suite

  • Sleeps 3

View all photos for Heritage Lake View Prestige Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Prestige Suite

  • Sleeps 3

View all photos for Heritage Lake View Cottage

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Cottage

  • Sleeps 3

View all photos for Heritage Lake View Prestige Room With Terrace

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Prestige Room With Terrace

  • Sleeps 3
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About the neighborhood

Located in Ennetbuergen, Bürgenstock Hotel & Alpine Spa is near the airport and on a lake. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Lion Monument and Chateau Guetsch. Lucerne Town Hall and Lake Side Promenade are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Ennetbuergen travel guide
Map
Bürgenstock, Ennetbuergen, 6363

What's nearby

  • Walking and hiking recreational trails on the mountain Bürgenstock (Buergenstock or Burgenstock), Ennetbürgen (Ennetbuergen) - Canton of Nidwalden, Switzerland
    Burgenstock
    5 min drive - 2.1 km
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    18 min drive - 17.8 km
  • Verkehrshaus, Luzern, Switzerland
    Swiss Transportation Museum
    21 min drive - 19.9 km
  • Hammetschwand Lift
    5 min drive - 2.1 km
  • Chateau Guetsch
    17 min drive - 17.8 km

Getting around

  • Stansstad Station
    14 min drive
  • Stans Station
    17 min drive
  • Zurich Airport (ZRH)
    75 min drive

Restaurants

  • Nidair Restaurant Flugfeld
    10 min drive
  • Lakeview Bar & Lounge
    1 min walk
  • Spices
    2 min walk
  • Swiss Tasty
    10 min drive
  • Burger King
    11 min drive

About this property

Bürgenstock Hotel & Alpine Spa

Luxury family-friendly hotel near Burgenstock
Located close to Swiss Transportation Museum and Lake Side Promenade, Bürgenstock Hotel & Alpine Spa provides a free breakfast buffet, a golf course, and a poolside bar. Tee up with amenities like a driving range and golf lessons at this hotel. Indulge in a manicure/pedicure, a body wrap, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Enjoy the 24-hour health club, as well as activities like ice skating. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools and an outdoor pool, along with sun loungers
  • Bike rentals, 2 indoor tennis courts, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Supervised childcare (surcharge), a front-desk safe, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 211 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Cribs/infant beds, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

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  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 89 reviews
The price is ₩1,114,652
₩1,175,914 total
includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 indoor tennis courts
  • 24-hour health club
  • 9-hole golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (107,640 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60 per pet, per night, plus a deposit of CHF 60 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 225.0 per night
Cribs (infant beds) are available for CHF 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Does Bürgenstock Hotel & Alpine Spa have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool.

How much does it cost to stay at Bürgenstock Hotel & Alpine Spa?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Bürgenstock Hotel & Alpine Spa on Apr 2, 2026 start from ₩1,688,364, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bürgenstock Hotel & Alpine Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CHF 60 per night and a fee of CHF 60 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per night.

What time is check-in at Bürgenstock Hotel & Alpine Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Bürgenstock Hotel & Alpine Spa?

Check-out is at noon.

Does Bürgenstock Hotel & Alpine Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CHF 950 per vehicle applies.

Where is Bürgenstock Hotel & Alpine Spa located?

This family-friendly Ennetbuergen hotel is located near the airport, 1.1 mi (1.8 km) from Burgenstock, and within 12 mi (20 km) of KKL Lucerne and Lucerne Town Hall. Lion Monument and Chateau Guetsch are also within 16 mi (25 km).

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Reviews

Bürgenstock Hotel & Alpine Spa Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 253 out of 305 reviews
Rating 8 - Good. 29 out of 305 reviews
Rating 6 - Okay. 12 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 6 out of 305 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel with a worldclass spa. View from the room was breathtaking.
Stayed 2 nights in Nov 2025

10/10 Excellent

max

Liked: Cleanliness, amenities, property conditions & facilities
a unique mountain resort. first class service combined with unique hardware. hard to to top
Stayed 5 nights in Jan 2026

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Stayed 1 night in Sep 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breath taking views. probably the best resort I've ever been too, very clean, friendly staff 10/10 recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the visit. The spa was amazing and the rooms were wonderful with great views
Stayed 2 nights in Jul 2025

10/10 Excellent

Seungeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing food!
Stayed 2 nights in May 2024

10/10 Excellent

Anuj

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Wonderful staff :)
Stayed 2 nights in May 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding quality of service, amenities, and overall experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and surroundings
Stayed 3 nights in May 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind all the staff and amazing services
Stayed 2 nights in Nov 2023

10/10 Excellent

Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so peaceful and beautiful. My family stayed here for one days and was very happy. I want to go again to this place where everything is perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

yura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and view

6/10 Okay

yariv

Liked: Cleanliness, staff & service, property conditions & facilities
Very expensive. The hotel is great. Very good facility and amenities. And the view is amazing. But!! the price doesn’t worth it. We stayed at other hotels in the area and while they were simpler hotels - they were great. And the breakfast was as good if not better. And the room was the same size. And they coast 25%
Stayed 1 night in Aug 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has one of the best spas I have ever visited. Form the quality of the treatments to the design and view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel we have stayed at with the best customer service we ever had. Honestly was a once in a life time experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with once in a life infinity pool. The breakfast on the terrace was wonderful, and the service in restaurant was excellent! Definitely something to write home about.
Stayed 2 nights in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. The facilities are only outshined by the amazing staff. My stay exceeded all expectations. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel. Everything from location, service amenities… top notch. We will definitely come back. The spa ❤️❤️❤️
Stayed 1 night in Sep 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive. I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and great pool & gym but our rooms were very small.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Ever

It was exceptional. Everything was perfect. The room gorgeously appointed and visually stunning. The food was outstanding. We are coming back with our children and staying longer.
Me and my wonderful husband
An amazing view
After seeing this I immediately bought a bathing suit so I could go there
Heaven
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest! Unique experience on top of the mountain with breathtaking view of Lake Lucerne. Awesome infinity pool and spa amenities. Breakfast is beautiful!
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the property and spa, particularly from the infinity pool. The staff were friendly and helpful. They really made our stay as part of our anniversary trip special and we hope to go back for longer some time. The included catamaran to Lucerne was a nice day out. They were also very dog friendly and provided a good quality dog bed.
Stayed 1 night in Sep 2023