โExtremely friendly staffs, really well talking care of guests. I had mismanaged my reservation and overstayed without knowing. Staff had been understanding and handled my mistake so elegantly and professionally. It was embarrassing for me, while the hotel manager had handled the situation extremely well which made me feel welcomed and appreciated. Personally i have never been more appreciated and welcomed. Would love to stay in touch and visit again.โ
โService was amazing! Our room was cleaned well, it was safe and great shopping and dining options in the area. The staff made great suggestions and the facility offers transportation! 10/10! โ
โSweet atmosphere, design is authentic to the local area, beautiful gardens, nice staff, good food, free breakfast includes eggs, rice and beans, fruit, juices, good value, especially if you have children and need a suite. โ
โThe property was quite charming, interesting and quaint with eclectic paintings and little nooks. Our room and bathroom was clean and very spacious. The beds had actual wood frames so it felt very inviting. We have enjoyed staying at Casa Roland and would definitely recommend it to our friends.โ
โNice, affordable, safe and quiet hotel! Staff is super nice and helpful, finishings could be updated but everything else, including location is awesome.โ
โPerfect hotel in safe, tranquil Escazu area. Every hotel staff was super nice and attentive, especially the female employee at the front desk. I had no trouble in early check-in. Everything was clean and comfortable. Nice free breakfast. I had a very pleasant stay.โ
