2/10 - 너무 별로예요
Jenny
아이를 동반한 가족 여행
2024년 5월 27일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is probably the worst hotel I have ever booked. It’s over priced for the gross experience we received. First off we received a “courtesy” call, prechecking us in, but on the call the person just wanted to know our arrival time. After explaining that we are further up on the Oregon coast and we don’t know what time we’ll there, she said ok well check in is at 2 pm (it was currently 12 and we were about 5 plus hours away) I explained we didn’t have a plan on arriving at a set time, but she still insisted on putting down a time. So I told her I guess we can try to be there by 8. We ended up getting here at 9 pm. When you arrive be prepared to deal with a virtual person on a computer screen. (This might be convenient for a hotel that couldn’t be staffed 24/7) but they’re not staffed at all, we didn’t deal with a physical person since we arrived. Upon entering the room, after struggling to get the door open since it’s not sitting correctly, there was dirt on the floor, it didn’t look like it had been cleaned in who knows how long. Clearly from my review and others cleanliness is not their priority and neither is customer service. The bathroom is moldy, the towels were dingy as well as the beds and sheets, the walls were filthy, only two outlets worked. Don’t book here and we won’t be back.
Jenny
2024년 5월에 2박 숙박함