파넘, 잉글랜드의 가족 여행 호텔

“Excellent staff”

“Room was lovely and the staff we're amazing!”

“The breakfast menu was full of choice. The cooked breakfast was nicely cooked. However the tea and coffee was from a machine and the water was not hot enough. The waitress , however boiled a kettle and made a lovely fresh one.”

“Very friendly reception staff. Nice to get a drink of fizz on arrival. The room was great and offered good value for money. The sky bar is worth a visit for a drink.”

“Service & staff were great … as were the facilities & room .. the only complaint we have is that despite upgrading to the turquoise suite the room was really quite cold despite an extra radiator being provided & remained so”

“Very comfy beds ”

“The staff were very friendly throughout our stay. It was easy to park and sort out the free parking at reception. The breakfast was good and filling. The room was clean and very comfortable bed and pillow we both slept like babies every night. We originally were only staying for 1 night but ended up staying for 3 as we really enjoyed the hotel.”

“I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the...