The front desk staff were excellent, especially LaRon. Very accommodating and helpful. It would have been nice, however, on the hotel listing, to note that the hotel was under renovation (much needed!) It will be a very nice place once updates are done, but for now, it is overpriced for the condition of the facility. We stayed 9 nights and rec'd towels once upon request and never saw a maid. We had to put our trash out in the hallway and even though we requested maid service to change the bed linens and towels, no one ever showed up and we were told housekeeping was gone for the day when I called them mid afternoon. Very frustrated with that.