โWe had a great trip here, lovely spacious apartment in excellent condition, and the location is perfect. Pool area was great and the staff were very attentive. Think some of the reviews are a bit harsh, it may not be the most luxurious 5 star in the world but itโs certainly an upgrade from a 4 star. Weโd stay again. โ
โAmazing location and staff. Rooms are bit hot and miss as some rooms need refurbishing asap. Thomas the manager was super helpful and displayed great customer service. I travelled with my 5 year old daughter who loved the swim out pool.โ
โStaff was the hero here- Barstaff and cook in morning, short quick chats make it so pleasant.
Great check in by the young lady having rooms with kids split, accommodated us well.
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โCharming well kept suite in Port Douglas.
Place was great. Location couldnโt be better. Seems to be a new standard but I donโt like the personless check in. Parking underneath โ
โThe villa was excellent, the property had everything we needed and more. The rooms were extremely spacious, including the closets. The view was stunning. Located in a secure area we felt very safe. Would definitely stay again. โ
โBest trip and hotel in the world! The employees are kind and super accommodating. Donโt need to worry about anything they are organised e.g. they booked a shuttle for me and I didnโt even provide any details and they came into the airport to find me. Food is amazing at Alucco and room service was amazing too! We will be staying here again very soon! โ
โIf you want a place to relax and unwind, we could not recommend these villas any more highly. The staff could not of been any more helpful, and the property was incredibly cleanโ
โIt was a good hotel where I could spend a wonderful Christmas with my boyfriend. We had 6 swimming pools so we could swim quietly and the location was close to the city so it was good to have a restaurant and a beach view. First of all, hotel room was very clean, and there was kitchen, and we ate and cooked wonderful evening.โ
