Gaylordsville Vacations from ₩1,376,646

Great staff. Cool design. Excellent location.

Clean and stylish room.

We wanted a clean room to sleep. It was quite clean. Out expectations were met. Staff was very nice and helpful. Shared bathroom was not a problem.

Should have trusted my gut to see reviews first. For a hotel with some status. $1k a night that doesn’t provide a kettle, coffee machine, bath room slippers. Has to be requested for. (And was told subject to availability and was lucky to have gotten it from the housekeeping staff) seriously? Friends also stayed in the suite, SUBPAR standard service etc for $2k a night. They are members and will have more to review. Front service staff for checking in. Wow..leaves much to be desired. Make staff were just cordial and dead pan. Been to so many hotels and the price? This is really disappointing. Even a $200:night hotel at indigo NY gave better service and had EVERYTHING. Saving grace? The Porters and doormen were exceptional along with the Housekeeping staff. THEY were the ones that gave 10/10 service.

Hotel was in an excellent spot for exploring. Only a few minutes from the Empire State Building and a 15 minute walk to Macy’s and even Summit One on Vanderbilt. We never ate in the hotel, so can’t comment on the food. It’s in a great location for lots of Korean and Japanese restaurants as well. Very handy for the Metro, which is literally a 2 minute walk from the front door.