Find hotels near Grand Rapids Art Museum, Grand Rapids from ₩161,856

"The hotel mentioned it was a smoke-free place, but smelled heavily like cigarette smoke during our stay. The bathroom shower curtain also smelled badly of mildew and needs to be replaced. This was in both of our rooms as a group. All of our key cards kept deactivating, even when we kept them away from phones and other cards. We ended up needing to reactivate them a few times during our 3-night stay. Breakfast was also unfortunately closed, which we were a little disappointed with. "

"A hotel I will not visit again! It was under construction. No coffee in the morning and Ng. Restaurant and bar closed. The hot tub had one (1) jet working and temperature of the water was cool! The rooms were clean. The beds had no blanket but a thin duvet lined with cotton balls inside that has been washed hundred times. Not a basic warm blanket. The bathroom was very modern and nice.!The curtains needed to be clean. Lastly I couldn’t get the TV channel selection. So, I gave up! Hope you find this helpful for future clients.!"

"Great location and place to stay!"

"It was filthy and Max from front desk was rude , there was a hair with lice in the restroom. Too expensive for broken down hotel the boilers do not work properly water would get hot then cold then hot again. Terrible experience for the price. "

"The property was absolutely disgusting. By far the worst rooms I have ever seen. The curtains were torn in multiple places, the carpet was stained and so was the bedding. The door handle to the room was falling off and there was about a 2” gap at the bottom of the door. The bathtub looked like a Petri dish and there was a hole in the bathroom door. I immediately checked out and booked a room at a completely different hotel. I’m still working with the property and Expedia to get a refund."

"I"

"Breakfast was great. Staff was nice. Location was great. Offered non feather pillows!! "

"The hotel stay was wonderful. The lobby was a little crazy, but overall we had a wonderful stay"

"The decor is lovely. The staff at the front desk, valet, and restaurant were so welcoming and helpful. Note of caution is that any info once you are in the room must be accessed by QR codes. It’s all very modern. We ate at both restaurants and they were perfect."