2/10 - 너무 별로예요
Micaela 님, Alamo
연인과의 여행, 반려동물 동반 여행
2025년 12월 29일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
There was no bar. No closet. No place to store clothing. The room was tiny. The sink was at the foot of the bed, not in the bathroom. When we checked in, I happily mentioned that I was familiar with the hotel as I had several very nice previous stays, and Kim, the receptionist said, “we don’t know who you are and we don’t keep track of who stays here.” This was on Christmas Day! The next day, it was raining heavily, and when I asked for a hotel umbrella, another receptionist told me they don’t have umbrellas “because people would steal them.” Hello, here’s a missed marketing opportunity and a guest insult all at once. My daughter owns a ranch in Penn Valley and I live in France, until this visit, the Holbrooke was my go to place to stay when I visit. Not anymore.
Micaela
2025년 12월에 2박 숙박함
