6/10 Okay
Teodoro
Traveled with family
Aug 12, 2024
Disliked: Cleanliness
Our experience began when we booked, we selected 2 adults and 2 children through Expedia; usually the prices are very clear and they should match what the hotel will charge you, but in this case, they charged us an additional $25 CFH per kid per night, because they said we selected 2 kids ages zero in Expedia and ours are older than that, so we ended up paying $200 CHF extra just for that. Expedia knows the age of our group and I don’t recall selecting zero or anything to the ages of my kids.
Once we settled into the hotel, we noticed the room had a significant number of flies roaming around the room, they even have a fly swatter in every room, so there’s an ongoing pest problem and they expect you to take care of it. Also, they room was advertised as a suite with incredible views, and our view was in one side a backpacker’s camping site with tents and the other side someone’s backyard with a soccer filed, it turns out they use that soccer filed every day and every night. So, you might think twice about shelling north of $1,000 for a room with these conditions.
We ended up having to stay for dinner at night every night because there’s basically no transportation after 6:45PM. They offer you either a taxi which at night are almost impossible to get or their own ride which it costs $40 CHF per way available, so yeap, we chose to stay. To our surprise they charge you for tap water, per liter, so we got a $80 CFH charge for that.
Also they charge you in advance outside expedia
Teodoro
Stayed 4 nights in Jul 2024