Verified
8/10 Good
Grace
Apr 1, 2025
Grace
Stayed 3 nights in Mar 2025
root hakone
3.0 star property
Travelers can unwind with evening drinks at the bar or borrow bicycles to explore the scenic surroundings of Hakone on two wheels
Choose dates to view prices
Photo gallery for root hakone
Root hakone provides a peaceful retreat in Hakone where guests stay connected with free in-room WiFi. After a day of exploration, visitors can relax with a refreshing drink at the bar or borrow bicycles to discover the beautiful scenery around the area.
Reviews
7.87.8 out of 10
Good
Popular amenities
- Free WiFi
- Air conditioning
- Parking available
- Bar
- Laundry
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Basic Shared Dormitory
Basic Shared Dormitory
- 1 bedroom
- Sleeps 1
- 1 Twin Bed
View all photos for Basic Twin Room
Basic Twin Room
- Mountain view
- 1 bedroom
- Sleeps 2
- 2 Twin Futons
View all photos for Basic Quadruple Room
Basic Quadruple Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 1 bedroom
- Sleeps 4
- 4 Twin Futons
View all photos for Basic Room
Basic Room
- 1 bedroom
- Sleeps 6
- 6 Twin Futons
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About the neighborhood
Sengokuhara, a neighborhood in Hakone, is home to root hakone. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed. Relax and indulge in the area's hot springs, or seek out an adventure with mountain climbing nearby. Visit our Hakone travel guide
View more Guest Houses in Hakone
Hakonemachi Sengokuhara 343-1, Hakone, Kanagawa, 250-0631
What's nearby
Sengokuhara Onsen1 min walk - 0.0 km
Fuji-Hakone-Izu National Park1 min walk - 0.0 km- Lalique Museum Hakone8 min walk - 0.7 km
- Hakone Village Samurai Museum11 min walk - 0.9 km
- Hakone Venetian Glass Museum18 min walk - 1.6 km
Getting around
- Hakone Miyanoshita Station10 min drive
- Kowakidani Station11 min drive
- Haneda Airport (HND)116 min drive
Restaurants
- じねんじょ蕎麦 箱根九十九12 min walk
- The Dining 四季彩13 min walk
- 蔵一1 min walk
- tea salon Orient Express8 min walk
- いろり茶屋14 min walk
About this property
root hakone
Guesthouse near Lake Ashi
A free daily manager's reception, laundry facilities, and a bar are just a few of the amenities provided at root hakone. Stay connected with free in-room WiFi.
You'll also find perks like:
- Free bicycle rentals, self parking (surcharge), and express check-out
Room features
All guestrooms at root hakone feature comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
- 3 bathrooms with hair dryers
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Offsite parking available (JPY 500 per day)
- Uncovered self parking on site (JPY 500 per day; includes in/out privileges)
Food and drink
- A bar/lounge
- Free daily manager's reception
- Snack bar/deli
Things to do
- Free bicycle rentals
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- Laundry facilities
- Limited-hour front desk
Accessibility
- No elevator
More
- Designated smoking areas
Room amenities
Bedroom
- Down comforter
Bathroom
- 3 detached shared bathrooms
- Hair dryer
- Slippers
More
- Air conditioning
- Connecting rooms available
- Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
- Uncovered self parking fee: JPY 500 per day (in/out privileges)
- Nearby parking fee: JPY 500 per day (1148 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
root hakone Hakone
root hakone Guesthouse
root hakone Guesthouse Hakone
Frequently asked questions
Is root hakone pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for JPY 500 per day.
What time is check-in at root hakone?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at root hakone?
Check-out is at 10:00 AM.
Where is root hakone located?
Located in Sengokuhara, this guesthouse is within a 10-minute walk of Sengokuhara Onsen and Lalique Museum Hakone. Hakone Village Samurai Museum and Kintoki Shrine are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
root hakone Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
6.8
Amenities
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 9 out of 21 reviews
10 - Excellent
9
Rating 8 - Good. 5 out of 21 reviews
8 - Good
5
Rating 6 - Okay. 3 out of 21 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 21 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 21 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Declan
Dec 8, 2025
Disliked: Amenities, property conditions & facilities
Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying.
Declan
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Ryan
Oct 28, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, very fun experience, and clean. We will stay here again for sure
Ryan
Stayed 1 night in Oct 2025
Verified
8/10 Good
Chris
May 27, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for an overnight stay.
Chris
Stayed 1 night in May 2024
Verified
10/10 Excellent
Kyle
Sep 6, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The futon’s aren’t very thick so it can be a bit uncomfortable if you’re a side sleeper. Other than that our stay was great. The owner, Yudai, is incredible and has an excellent sense of hospitality. When I come to Hakone again this place will be at the top of my list.
Kyle
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Lakota
Nov 5, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and the rum and cokes made by Ryo-San are the greatest thing known to man!
Lakota
Stayed 2 nights in Nov 2024
Verified
8/10 Good
Chris
May 27, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Chris
Stayed 3 nights in May 2025
Verified
6/10 Okay
Harry
Mar 25, 2024
No towels, no cups and no microwave.
Harry
Stayed 1 night in Mar 2024
Verified
4/10 Poor
Luis Iván
Jun 9, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Demasiado lejos, y todo mini
Luis Iván
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Fabien
May 8, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour dans cet établissement
Fabien
Stayed 1 night in Apr 2025
Verified
6/10 Okay
tomoki
Aug 26, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
標高高めの土地はメンタルには個人的にとてもいい
tomoki
Stayed 5 nights in Aug 2024
Verified
8/10 Good
Fabienne
Apr 6, 2024
Liked: Staff & service, amenities, property conditions & facilities
La chambre est magnigique, les sanitaires ont encore un certain potentiel
Fabienne
Stayed 2 nights in Apr 2024
Verified
10/10 Excellent
たくみ
Apr 3, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
一人旅で利用をしましたが、併設されているバーで地元の人との交流が出来てとても楽しい時間を過ごせました。
周辺の飲食店が早く終わるため、注意です。
また、機会があれば利用させていただきたいと思っています。
たくみ
Stayed 1 night in Apr 2024
Verified
4/10 Poor
HONGFEI
Dec 23, 2023
Disliked: Staff & service, property conditions & facilities
寒かったです、トイレの汚れも、初日はシャワー室のコンディションがない、
HONGFEI
Stayed 2 nights in Dec 2023
Verified
2/10 Terrible
Jane
Sep 18, 2025
Liked: Cleanliness
Jane
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
かずこ
Apr 30, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
かずこ
Stayed 2 nights in Apr 2025
Verified
6/10 Okay
ヒデヒコ
Feb 26, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
ヒデヒコ
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Hiroshi
Jul 30, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiroshi
Stayed 1 night in Jul 2024
Verified
10/10 Excellent
JIANTONG
Feb 4, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JIANTONG
Stayed 1 night in Feb 2024
Verified
10/10 Excellent
François
Nov 21, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
François
Stayed 1 night in Nov 2023
Verified
10/10 Excellent
Tanimar
Nov 17, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Tanimar
Stayed 1 night in Nov 2023