Find hotels near Hanover Park, Hamilton from ₩87,269

"Pool as closed and no notice or even being told upon check in. We found out when we went to swim. Breakfast was good, lady was extremely friendly. Overall clean but our bathroom needed a good scrub down it had a lot of mold and mildew. Asked for linens for pull out on second night stay as they didn't provide anything for the pull out bed. Conditioner, body wash, and lotion bottles in the bathroom were empty. Hand soap and shampoo had minimal amounts. Not a terrible stay but not what I expected for our birthday trip for our daughter. "

"Berry comfortable room and good location. Staff outstanding"

"Bugs in room. Not a very clean room for a presidential suite. Also it felt very "old" with the furniture that was in the room. Suite was big but it felt small with the placement of items in the room. The kitchen area is also small, should have been bigger. Felt like they put the room together the night before with the worst rush job. It wasn't clean. Hot tub was alright. "

"This property was very clean. Guest services was very friendly and the food at breakfast was wonderful."

"Very smelly bathroom top was not clean lots of hair in there 😡"

"didn't need staff"

"Yes everything was available "

"The room was clean and check-in was okay, but the staff were not especially friendly. There was some water sitting on the counter that appeared to be for certain guests or members, but it was taken away and not offered to us. Not a big issue, just something I noticed. The biggest downside was the noise. The hotel is very close to a major interstate, and construction near the room woke us up early in the morning. Overall, the stay was fine and some of the noise issues were not really the hotel’s fault, but I would not book a hotel this close to a major roadway again."

"Horrible check-in experience. I had a confirmed reservation for a room with a wheel chair access shower but when I checked in at around 3:30pm was told that they did not have a room available despite the reservation. Desk personnel said that had two such rooms but one was occupied and the other was out of service (and had been for some time). They denied any accountability and claimed my issue was with the third party entity (Travelocity) that booked the room since they had no business association with them. This is nuts and a bunch of BS. They did offer a room with grab bars and a tub but refused to even discuss the price differential..basically said to quit whining cause I had a good rate or take it up with Travelocity. I travel twice yearly between ohio and Florida preferring to stay at Drury hotels (Marietta Georgia, Mason, Ohio) so I thought to try a different one....big mistake.I will never darken the doorway of this hotel. Can you believe that they would treat a confirmed reservation as if it did not exist even though it clearly exists in their system?"