โTotally loved our room, gym, swimming pool and the dove soap, shampoo and conditioner was amazing. The cleanibg staff very helpful and polite.The only thing was paying for parking for guests it should be made free. And by the way loved the art work on the wall. โ
โSome of the basics were not provided on our stay so really wasn't worth the money.
Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...
โGreat to keep the old tradition for the future generations.
Well done to all the people involved in keeping the country castle safe, clean and affordable.
Please keep up the great work.โ
โClean hotel but a bit dated in decor. Corridors are sometimes confusing within the newer blocks added. Bathrooms clean, food excellent. Breakfast buffet well worth the ยฃ12 fee. NO air conditioning and rooms exposed to the sunny side are very warm. Fans provided but inadequate to cool the room. Would still visit again.โ
