호프 밸리, 잉글랜드의 스파가 있는 리조트 및 호텔

“A well run house and good food”

“Nice room but maybe needs a little refreshing.”

“I paid over £200 for one night here. The experience was very poor. I chose it because the hotel is centrally located and has a decent pool. At check-in the receptionist was more interested in talking to her friend than in her customer. The room was clean, but very averagely furnished. Ridiculously, if you chose to use the bath, there is no soap or shampoo within reach (see photo). The dispensers are fixed to the inside shower wall, so you’d have to get out of the bath for soap. The pool is of a...

“The room was very comfortable and clean. The corridors could have been cleaner as there were bottles and other rubbish from guests rooms on the windowsills. In the evening my room was near the back of the hotel and there was a very loud noise which sounded like a washing machine or tumble dryer being on. Fortunately, this noise stopped at around 10pm and then started again in the morning. Breakfast was nice although the staff started to clear away some of the options offered for the buffet...

“Quality of breakfast could be improved. Room was an oven, even with a medocre fan. Price quoted on Expedia didn't make it obviously clear that the Spa facilities were not included in the quoted rate. So, I paid a lot more than I would have...”

“The staff, especially Reception and a young blonde-haired lady who had only been there about 3 weeks were exceptional. Having the bar & the restaurant on the top floor is a bit odd, but it is comfortable. The food in the restaurant was very poor as was the quality of the wine. The gentleman acting as Maitre was brusque, untidy and unwelcoming. We booked our table for 7 and were prompt. But he wanted us to have courses in rapid succession. When we asked for a pause his response was that it was...

“The property has great character and the potential to offer a great stay. However with the ‘spa’ being separate and an eye watering £50 for 3 or 4 hours I decided to decline this option (and leave it to the Hen Parties). The rest of the hotel is honestly a bit tired and if you end up in the annexe at the back then good luck with the noise from guests talking loudly, toilet flushing and OH. MY. GOD. The peakocks. Squawking today STARTED at 4am and carried on hourly until 9.30. If I had a gun I’d...