InTown Suites Extended Stay Houston TX - West Oaks
2.0 star property
Families find comfort at this extended stay hotel where kids enjoy the playground while adults appreciate practical amenities like on-site laundry facilities
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Photo gallery for InTown Suites Extended Stay Houston TX - West Oaks
Located in George Bush Park/Eldridge, InTown Suites Extended Stay Houston TX - West Oaks offers a practical home base for travelers. Kids enjoy a playground, parents appreciate on-site laundry, and rooms include WiFi. Self-parking is free.
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
This property does not have elevators
Frequently asked questions
Is InTown Suites Extended Stay Houston TX - West Oaks pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at InTown Suites Extended Stay Houston TX - West Oaks?
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at InTown Suites Extended Stay Houston TX - West Oaks?
Check-out is at 11:00 AM.
Where is InTown Suites Extended Stay Houston TX - West Oaks located?
Located in George Bush Park/Eldridge, this hotel is within a 15-minute walk of West Oaks Mall and Westheimer Road. West Houston Medical Center and HCA Houston Healthcare West are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The price for our 7 day was the only good part. Website says double queen beds,yet they were double full beds.Water was always hot which was great.Roaches dominated the stay..they were everywhere..we bought 2 cans of roach spray, bc if we didnt spray before bed ,they would be in the bed with us LITERALLY. Ive never stayed at a hotel where they charged for towels,so bring your own.housekeeping used same mop in every room so we declined bc we literally saw the roaches in the mop and water.Place was quiet at night.I they get the pest problem under control..they could be 4 out 5 star possibly
Rooms have bugs in them and didn't accommodate accordingly. Then they refused to give me cash refund on deposit when they couldn't take a new debit card. They insisted on sending a check in mail
I booked reservations through hotels.com and the hotel is trying not to honor my reservations and try to force me to book in house for a very high rate. I booked five weeks and they say I have no reservations. The hotel is not clean, housekeeping doesn't clean the rooms if you don't watch them. The walls are pretty disgusting like they never clean them. The outside hotel is very trashy and homeless people are constantly on the property. Hotel has no security so parking lot is pretty dangerous at night. The front desk lady was very rude to all customers waiting in a line to check in.
Worst hotel stay experience I have ever had. First was not able to get into the 2 bed room that I had reserved, room not clean, bugs observed in the room daily, was not told would be moved to a 2 bed room when available and then told that they had to see if there were reservations for them when they were vacated, never got the room I had reserved and was not able to get a refund.will not be back and recommend everyone avoid!!
William
Stayed 11 nights in Feb 2024
Verified
4/10 Poor
Kimberly
Nov 7, 2025
Liked: Amenities
Disliked: Cleanliness, staff & service
When I checked in room 126 it had not been clean, also had damage! Bugs come through vent in bathroom.
When I advised front desk she stated, " You either take it or leave it!" I book through Hotels.com. We just got out of the hospital so looking for something else would be a hardship. We then got sick from the room we are still here! After I cleaned it so my disabled child can rest the rude lady sent a cleaning lady on the 5th we got worst. We open window to ventilate room people keep bothering us! I saw a man at night standing by our window 4 days ago. I hear someone upstairs above us shouting my name! I don't know them! Making threats at us my mail keep getting stolen, and this people keep following us. If I leave they follow us!
Kimberly
Stayed 7 nights in Oct 2025
Verified
8/10 Good
Katia
Oct 16, 2025
Liked: Cleanliness, staff & service
El baño se tapaba a cada rato y el lugar tiene cosas algo anticuadas pero puedes dormir bien y para lo que pagas está bien, lugar lejado de varias opciones para visitar, el personal fue muy amable la que limpaiaba Rachel y la de oficina super amables , los que viven ahí respetan tu espacio.