2/10
Found Roaches in my room and wanted to cancel my reservation. The guy at the front desk gave me a dirty look when I told him I would like to cancel because of the roaches and he didn’t believe me. I showed him the photo I took of the roach I found within 5 minutes of being inside my room. He told me he was not going to cancel my reservation because I booked through Expedia and there was nothing he could do. So I gave him my key and went to a knew hotel to stay. Would never stay at this place ever again, it was terrible customer service and room was not that clean and had roaches.
Shailey
2025년 5월에 3박 숙박함