Find hotels near Ice at the Galleria, Houston from ₩164,346

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"Check in was painful low staff levels and were not attentive as hotel staff should be. The room was disgusting (room 2219) we were asked to make up our own sofa bed and they only provided sheets. Never been to a hilton that did this. Found the existing sheet had hair inside it. Due to our late flight we had to move rooms extremely late with our sleeping children in hand. Not once was there an offer to help us move. Breakfast was not nice at all self serve buffet with powdered scrambled eggs (didnt realise this was still happening). Really disappointed with this stay as I trying to contact the hotel via their site and even called to arrange a sweet treat for my wifes birthday. This also never arrived. This Hilton really let me down the only positive was the location being next door to the Galleria shopping mall. Thats where it ended. We will not be returning here again. "

"The hallways smelled of urine. The room smelled like the rug because it has not had a shampoo or a good vacuum. The couch was disgustingly dirty. The pillow did not even fit on the couch anymore from extreme use. Definitely would not recommend."

"Everything was good… A1"

"All good"

"I loved the hotel."

"Paid parking only"

"Great time. Great staff. Great amenities."

"The staff was great"