Lobby
Check availability

Reviews of Yean Hwa Moon hotel

2.5 out of 5
Yean Hwa Moon hotel
12, Yongyuseo-ro 304beon-gil, Jung-gu, Incheon, Incheon

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 116 reviews" "
Rating 8 - Good. 31 out of 116 reviews" "
Rating 6 - Okay. 13 out of 116 reviews" "
Rating 4 - Poor. 7 out of 116 reviews" "
Rating 2 - Terrible. 5 out of 116 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Virginia, Waddell

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There no one in front desk to help 24 -7 If you need help or have any questions is impossible to find someone to help, I never got my champagne that is supposed to be part of my room, really ugly around the hotel
Stayed 2 nights in Apr 2024

6/10 Okay

ANDREW

Don’t believe in pics on app
Hard to self check in. Towels were old. Pics on the ads is different from reality.
Stayed 1 night in Jan 2024

4/10 Poor

Dr Julian C

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Dr Julian C

Stayed 1 night in Nov 2023

6/10 Okay

Susan

Traveled with family
Access to the beach was great. Beds were comfortable. Shower was dangerously scalding hot but adding cold water made it wonderful. Coffee available within walking distance. The young office/front desk/restaurant., All two of the ones we actually could find, did everything they could to help us.
Stayed 2 nights in Oct 2023

8/10 Good

Jinho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very friendly and helpful.
Stayed 1 night in Jul 2022

4/10 Poor

Yue Yee Ivy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Location not convenient if you are not driving by yourself. The receptionist didn’t know English, we can just use Google to communicate during check in time but the other receptionist when I was check out is a bit better. They can’t find my booking n said someone called to cancel, it’s so funny, no clarify n u will cancel the booking? I booked the package is included BBQ dinner, at first they said no because I was cancelled the reservation, wait for long time to solve. Another thing was I booked for 3 pax but the amenities not 3 sets. At last important thing was the wifi not working!
Stayed 1 night in Jan 2022

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, but tough to find with no food options available for delivery.
Stayed 1 night in Dec 2021

4/10 Poor

Soyeon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
호텔 시설은 좋았지만 서비스는 최악. 와인 오프너와 숟가락 하나 빌리려고 거의 한시간 대기. 방으로 가져다주는 서비스가 없으면 처음부터 없다고 하면 되지 시종일관 불친절하고 커뮤니케이션 안 되는 리셉션 직원분때문에 기분 망침. 저녁 예약도 제대로 안내받지 못하여 다짜고짜 한시간 기다려야만 한다는 소리 듣고 정말 경악. 서비스 빨리 개선하셔야 할 듯
Stayed 1 night in Dec 2021

8/10 Good

SOO HYUN

Stayed 1 night in Aug 2021

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

SUNIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

BYEONGJUN

Stayed 1 night in Feb 2024

10/10 Excellent

Yunbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Haeyoung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 을왕리 해변과 도보 3분거리에 위치도 좋습니다!!
Stayed 1 night in Jan 2024

2/10 Terrible

Sunyoung

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

HYEONKYEOM

Stayed 1 night in Jan 2024

6/10 Okay

inkyu

Stayed 1 night in Jan 2024

2/10 Terrible

DONGWOOK

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원교육 똑바로 시겨야할듯
가족여행을 이런곳에서 기본교육도 안된 여직원들이 있는 숙박업소에서 보낸게 후회스럽다. 식당옆 카운터에서 희희덕 거리다 4인가족에 부족한 어매니티 얘기하니까 인상이 바뀌더니 귀찮은듯 찾으러가는 모습, 대화응대 방법 , 짜증나는 눈빛등등, 호텔이랍시고 2성급 호텔에서 대충근무하는 모습을 보니 , 이숙박업소의 미래도 불보듯 뻔하다, 암튼 재수없는 여행이었다, 주차장도 모자라고, 옷장은 겨울패딩 한개 들어가면 끝!
Stayed 2 nights in Dec 2023

6/10 Okay

Youngkyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
깔끔했습니다
Stayed 1 night in Dec 2023

10/10 Excellent

boram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
생각보다 너무좋았어요. 남자친구랑 만족했어요.
Stayed 1 night in Dec 2023

10/10 Excellent

Jaewan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Yunmi

Stayed 1 night in Nov 2023

10/10 Excellent

hyunho

Stayed 1 night in Nov 2023

10/10 Excellent

SEULAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주만족합니다
Stayed 1 night in Nov 2023

10/10 Excellent

kyung hoon

Stayed 1 night in Oct 2023

8/10 Good

JIN HYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 좋습니다
Stayed 1 night in Oct 2023

10/10 Excellent

Hong-Shik

Stayed 1 night in Sep 2023

8/10 Good

Ji an

Stayed 1 night in Aug 2023

10/10 Excellent

jeom hee

Stayed 1 night in Aug 2023

2/10 Terrible

??

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
에어컨이 제대로 작동이 안돼요. 밤새 너무 더워서 잠도 못자고 머리가 다 젖어서 깼어요. 드라이기가 안되서 씻다가 나가서 교환 받았어요. 안내데스크엔 아무도 없고 온수 조절이 잘 안되서 얼굴이랑 손가락에 뜨거운 물 바로 쏟아져서 화상 입었는데 로비에 기본응급약품도 구비되어 있지 않고 얼음만 좀 얻어서 조치했어요. 해외 사는 교민이고 10년만에 방문한 한국이라 너무 설레고기대가 컸는데 너무 실망합니다. 인천공항 근처고 한국전통 인테리어라 외국인이 많이 방문할 거 같은데 부끄러워서 절대로 제 친구들에게 소개시키지 않을 겁니다.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

GIWHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

점식

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

DUK SHIN

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

changsoon

Stayed 1 night in Jun 2023

8/10 Good

YUNSIK

Stayed 5 nights in May 2023

8/10 Good

YUNSIK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

BYEONG KOOK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

MYUNG CHEUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

2/10 Terrible

Jinho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Staff & service
전반적으로 좋아요
욕실 머리카락이 좀 잇엇어요
Stayed 1 night in May 2023

8/10 Good

chang suk

Liked: Cleanliness, property conditions & facilities, room comfort
야간에콜서비스가미진합니다
Stayed 1 night in Apr 2023

10/10 Excellent

Sungkyoung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
갓성비 최고에요! 일층에 있는 테라스시설도 너무 좋아요!
Stayed 1 night in Apr 2023

4/10 Poor

Boram

Stayed 1 night in Mar 2023

10/10 Excellent

Suhee

Stayed 1 night in Mar 2023

8/10 Good

YOUNGAH

Liked: Cleanliness, property conditions & facilities, room comfort
프런트 데스크 직원 불친절했으나. 조식 식당 남자직원분의 친절함으로 상쇄됨. 조식 퀄러티가 좋았음. 프런트 데스크 직원 교육이 절실히 필요한듯함.
Stayed 1 night in Feb 2023

10/10 Excellent

EUNSUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
프라이빗 스파
프라이빗한 스파, 쾌적한 공간, 조식도 가성비 굿입니다 주차도 넉넉하고 을왕리 해변이 바로 길건너 편에 위치해 있어 조용히 바다 산책하기에 좋았습니다
피로가 확 풀리는 스파 굿
Stayed 1 night in Jan 2023

10/10 Excellent

JONGSU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022