โIโm staying in this hotel for the third time-itโs always enjoyable. The location is fantastic-just two minutes walking from Khreshatik, Tcum. The property is clean, the staff is welcoming and helpful. The only down side of the hotel-there is no elevator-itโs not easy with heave luggage, but the concierge lady was really nice and helped us to bring down the part of it. Thank you!! I will be back!โ
โGreat staff, very helpful. The young girl that checked me, forgot her name, did an amazing job convincing me that the upgrade was worth it for the benefits. Will go back 10/10. โ
โWonderful experience at this hotel. We stayed in the business suite the day of our wedding in Kyiv. I contacted the hotel through hotels.com to ask if they could do something special for my new spouse. They had a bottle of bubbly and some delicious chocolates waiting for us. She really liked that! We liked the place so much that we stayed an extra day. Conveniently located by some delicious restaurants. We enjoyed our stay here very much! โ
โUnfortunately the air conditioning didnโt work and it was very hot and humid. It was difficult to sleep even with the windows open. The WIFI was also unstable which made calls for my work a bit difficult at times. I would be in the middle of explaining something in a meeting and the WIFI would drop out. Also, the water temperature was varied a lot when taking a shower. The shower would start out warm and then changed to be freezing cold. Other than those few complaints, the staff were friendly,...
โOur stay at the hotel was impeccable. They treated us so nicely and provided us with everything we needed. The room service and customer service was outstanding. They made our nights and our wedding unforgettable and would definitely return. Thank you Hyatt team.โ
