Find hotels in Isles of Collier Preserve, Naples

"We had stayed here before and came back. Room had paint peeling off the walls, chairs had fabric peeling off, humidifier in the room had a giant pool of water that we had to call to get towels to get cleaned up. My husband became extremely ill the last day and we had to change our flight. Paid for the latest checkout and then went down to pay for another night as he was still too ill to fly. Staff wouldn’t even apply the late checkout fee we had paid towards the full price extra night we then paid for even under the circumstances. Won’t stay here or recommend to family or friends even though it’s the closest to our new home. "

"As a paying guest of the hotel, going to the beach was a process. The hotel should have designated trams for hotel guests and not make them wait in line for 20 to 30 minutes with the rest of the crowd. Also, if you rent a cabana you should be able to have food service in the cabana. Again waiting in line for 45 min to an hour to buy food when you have paid $245 for a cabana is ridiculous. "

" Thought the breakfast could of had a few more choices"

"The atmosphere was quiet and restful. Breakfast was good and fresh. The room was large. Parking good. "

"All was good"

"This hotel is excellent for kids, they have a tons of activities for them "

"The rooms were nice but construction outside room wasn’t great and woke us up in the morning…"

"Pool is small, with only about 10 lounge chairs. The elevators are the slowest I have ever used. Good parking, and staff is extremely friendly. The tiki bar area smells of old dried alcohol, but the breakfast was decent. The room was clean but with a strong bleach smell, and the air conditioner had mold in the vents - fortunately there were 2 in the room. Overall, good value for the money, but could use improvement. 3/5. "

"Very clean room pool was clean and laundry service was easy"