"Amazing. We got the apartment which is just a few steep from the hotel and has a nice canal view. It has everything, a kitchen with all the utensils and even a small oven. Two independent rooms each with a tv. Another tv in the living room (although the remote was not working but did not use a lot anyway). A bathroom with a shower (the shower head was a bit loose but we managed).
A washer to wash clothes (note that these washers are in the smaller size and we had to clean it before use (the only comment that I would suggest). No dryer as here it is customary to hang clothes to air and dry.
The staff was amazing in every way and reception is always staffed so no worries if you ever have a request. We were a family of four and we were super pleasantly surprised.
Close to everything (about 3 min to st marks square) and good restaurants. We only stayed 2 nights but having two rooms with teenage kids made a difference. It is on the expensive side but really enjoyed the experience."