바(숙박 시설 내)
예약 가능 여부 확인

ISG 사비하 고크젠 에어포트 호텔 - 스페셜 클래스 여행 후기

4 out of 5
ISG 사비하 고크젠 에어포트 호텔 - 스페셜 클래스
Istanbul Sabiha Gokcen Int'l Airport, Pendik, Istanbul, Istanbul

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1400개 이용 후기 중 851개" "
평점 8 - 좋아요. 1400개 이용 후기 중 373개" "
평점 6 - 괜찮아요. 1400개 이용 후기 중 86개" "
평점 4 - 별로예요. 1400개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1400개 이용 후기 중 45개" "

9.4/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

IN SUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
저녁늦게 이스탄불 도착했고 다음날 새벽 카파도키아로 가기전에 잠을 위해 예약했어요 운 좋게 공항에서 바로 셔틀버스를 만났고 직원들이 너무 친절 하셨어요 다음날 일찍 나와서 조식은 포기했어요 공항갈때도 셔틀 잘 이용했습니다. 셔틀은 30분 간격으로 운행해요
답변 제공: Jennet 님, 2023년 7월 11일
Dear In SukThank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regards

4/10 - 별로예요

SANGCHUN

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
신공항과 구공항 차이를 몰라 전화로 문읯하였으나 불친절 5번 전화하고 알려주어서 신공항도착하여 택시로 한시간 가고 택시비도 호텔비 보다 많이나옴
2022년 9월에 1박 숙박함
답변 제공: Jennet 님, 2022년 9월 19일
Dear Sangchun,Thank you for taking the time to share your constructive comments with us.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regards,

8/10 - 좋아요

Sungman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항에서 호텔까지 이용 안내 필요
숙소는 매우 좋았다. 밤늦게 공항에 도착해서 호텔로 가는 셔틀버스 타는곳을 공항직원들은 아무도 몰랐다. 심지어 어떤 직원은 3층으로 가라했다(타는곳 1 층) 공항에서 호텔까지 셔틀버스 이용안내가 필요하다.
2022년 5월에 1박 숙박함
답변 제공: Jennet 님, 2022년 6월 21일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Alida

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The shower was a mess, I don’t know if it was cloge or the half of the glass was insufficient but the water was running down to the room
2024년 5월에 1박 숙박함

8/10 - 좋아요

Levent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel kommt langsam in die Jahre, Mobiliar sollte erneuert werden. Zur Umgebung kann man nichts besonderes sagen, Flughafen ist halt Flughafen. Dafür ist es sehr praktisch und fußläufig. Metro ist direkt am Hotel, somit kommt man günstig und schnell in den Stadtteil Kadiköy und kann Istanbul voll und ganz erkunden.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Dilber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

8/10 - 좋아요

Alexander

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
handig
2024년 5월에 2박 숙박함
답변 제공: simge 님, 2024년 5월 23일
Dear Alexander,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Hatice Elif

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent way to relieve Airport stress
2024년 5월에 1박 숙박함
답변 제공: Simge 님, 2024년 5월 23일
Dear Hatice,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Niyazi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gut
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Niyazi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir würden diese Unterkunft auf jeden Fall weiter empfehlen.
2024년 5월에 1박 숙박함
답변 제공: simge 님, 2024년 5월 20일
Dear Niyazi,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Isa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top
2024년 5월에 1박 숙박함
답변 제공: Simge 님, 2024년 5월 14일
Dear Isa,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Mustafa

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het is een goede alternatief hotel
2024년 5월에 1박 숙박함
답변 제공: simge 님, 2024년 5월 13일
Dear Mustafa,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Vedat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Morgens war bisschen laut sonst ok
2024년 5월에 1박 숙박함
답변 제공: Simge 님, 2024년 5월 13일
Dear Vedat;Thank you for taking the time to share your comments with us.Your observations and criticisms will be shared with the employees during our guest experience trainings, and I have shared the comment about your accommodation with the Hotel Management.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may requireBest regardsSimge

4/10 - 별로예요

Arno 님, Hamburg

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Mohamad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and convenient. 2 mins walk from the airport
2024년 5월에 1박 숙박함
답변 제공: simge 님, 2024년 5월 7일
Dear Mohamad,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

MIDORI

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
空港から歩いてすぐでした。子連れでしたが移動しやすかったです。
2024년 4월에 1박 숙박함
답변 제공: Simge 님, 2024년 5월 2일
Dear Midori,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Mehmet Oguz

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and modern...
2024년 4월에 1박 숙박함
답변 제공: simge 님, 2024년 4월 25일
Dear Mehmet,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Larissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe,quit,walkable. Very good.
2024년 4월에 1박 숙박함
답변 제공: simge 님, 2024년 5월 2일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean and bright. Our room was a little inconvenient to get to, having to ride two separate elevators
2024년 4월에 1박 숙박함
답변 제공: Simge 님, 2024년 4월 17일
Dear Margaret,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Melissa Monzerrat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was extremely close to the airport, so it is very convenient for late arrivals or early flights. People at reception were extremely helpful and nice.
2024년 4월에 1박 숙박함
답변 제공: Simge 님, 2024년 4월 17일
Dear Melissa,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Kjell Klaus

2024년 3월에 1박 숙박함
답변 제공: simge 님, 2024년 4월 17일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Jerrold

좋아요: 편의 시설/서비스
I thought property was convenient for my stay, limited restaurant facility.
2024년 3월에 2박 숙박함
답변 제공: Murat 님, 2024년 3월 29일
Dear Jerrold,Thank you for taking the time to share your comments with us.Your observations and criticisms will be shared with the employees during our guest experience trainings, and I have shared the comment about your accommodation with the F&B Chef.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may requireBest regards

10/10 - 훌륭해요

Thibault

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pour un hôtel proche de l’aéroport il est génial ! Le seul petit bémol que je pourrais trouver mais ça serait les bruits des avions mais en même temps on a aimé sa proximité avec l’aéroport, très pratique pour une escale ! L’hôtel est moderne très propre et classe ! Les chambres spacieuses, classes et propres, d’un excellent standing ! L’accès à la salle de sport et au sauna 24h/24 est juste top ! Franchement c’est un magnifique hôtel pour un hôtel d’aéroport ! Je recommande franchement et je garderai un très bon souvenir même si notre passage a été court (arrivée à 21h30, départ à 7h le lendemain matin) mais on a pu profiter des nombreux services !
2024년 3월에 1박 숙박함
답변 제공: Murat 님, 2024년 3월 26일
Dear Thibault,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regards

10/10 - 훌륭해요

Tugrul 님, Oakley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Across the airport 5 minut walk, excellent staff, great food at the hotel restaurant, very comfortable stay.
2024년 3월에 1박 숙박함
답변 제공: simge 님, 2024년 3월 20일
Dear Tugrul,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

SHIGERU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
空港・地下鉄駅から直近で、迷うことなく行くことが出来、安心です。朝食時間は早朝便に対応しており、品揃え、味共に満足です。3階まで直通のエレベーターがありますが、4階へは、離れた場所にある別のエレベーターに2階で乗り継がなければならず、その点が不便でした。空港ホテルなので、料金はやや高めですが、利便性や朝食のレベルを考えれば、コスパは良いと思います。
2024년 3월에 1박 숙박함
답변 제공: simge 님, 2024년 3월 19일
Dear Shigeru,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Nicola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, very clean and the room was a great size.
2024년 3월에 1박 숙박함
답변 제공: Murat 님, 2024년 3월 12일
Dear Nicola,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regards

8/10 - 좋아요

Konstantin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: simge 님, 2024년 3월 20일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Evegniia

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: simge 님, 2024년 3월 20일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

4/10 - 별로예요

Clara

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Mala experiencia
Mala experiencia. En primer lugar me cobraron un precio distinto al que figuraba en hoteles.com cuando me enviaron la información de la reserva (5€ de más) que no atendía a impuestos ni nada similar. Cuando lo reclamo en recepción simplemente por saber me dicen que no saben que habrá pasado, que quizás por el cambio del euro con el paso del tiempo aunque en la reserva ponía 99€ ahora eran 104€. Alucinante. Por otro lado en la ducha no habían rellenado el gel lo que me pareció un detalle bastante feo y de poca atención para un hotel de 4 estrellas. El famoso shuttle que anuncian por todo el aeropuerto es mentira porque cuando llamas al teléfono que tienen te dicen que vayas andando que son 2 minutos. Nos dio igual ir andando… Pero no entendemos por qué publicitan algo que no dan, nos pareció una tomadura de pelo. Por último. El personal del hotel tanto en el check in como en el check out fue muy mediocre. Hola, adiós, y poco más. Cara de pocos amigos, cero información, te dan la llave y ya está
2024년 2월에 1박 숙박함
답변 제공: Simge 님, 2024년 2월 28일
Dear Clara,Thank you for taking the time to share your comments with us.Your observations and criticisms will be shared with the employees during our guest experience trainings, and I have shared the comment about your accommodation with the Hotel Management.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may requireBest regards,Simge

8/10 - 좋아요

Rafi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Outi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Chahir Ahmad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an airport hotel, people use it as transit. Not much to say about…
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Chahir,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Mehmet

가족 여행
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

AYSE MERAL

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Havaalanına ve metroya yakın olması,oda temizliği ve konforu açısından çok iyi. Gitmeden önce oteli aradığımda havaalanı ile otel arasında sürekli servis olduğu belirtilmişti. Fakat vardığımızda servisin yarım saatte bir olduğu şeklinde ifade edildi. Her ne kadar mesafe yakın olsa da soğuk ve rüzgarlı bir havada elde bavul ile yürümek zor oldu. Bu konuda hayal kırıklığı yaşadık.
2024년 2월에 1박 숙박함
답변 제공: Baran 님, 2024년 2월 20일
Dear Ayşe, Thank you for taking the time to share your comments with us.Your observations and criticisms will be shared with the employees during our guest experience trainings, and I have shared the comment about your accommodation with the Hotel Management.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may requireBest regards,

10/10 - 훌륭해요

Katja

2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Emre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Elif Ozlem

2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Münevver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

vildan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

6/10 - 괜찮아요

Vadym

출장 여행
별로예요: 객실의 편안함
Soap shampoo dispenser in the bathroom didn’t work which created a major inconvenience in 11:30 pm before early morning flight….as you can appreciate.
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 16일
Dear Vadym,Thank you for taking the time to share your comments with us.Your observations and criticisms will be shared with the employees during our guest experience trainings, and I have shared the comment about your accommodation with the Hotel Technical Team.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may requireBest regards,Simge

10/10 - 훌륭해요

Matteo 님, Karlstein am Main

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Simone

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comoda e vicinissima all’aeroporto. Ideale per o transiti lunghi o voli all’alba.. ristorante aperto fino alle 2:00 di notte. Camere spaziose e confortevoli
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 12일
Dear Simone,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good quality airport hotel.
Good quality hotel next to the airport terminal. Spacious and modern rooms. They have also a free shuttle to the terminal, but it's just a couple minutes walk so it is not even needed.
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 12일
Dear Kim,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

2/10 - 너무 별로예요

Oluwashina

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst customer service, rude and hang up in your face.
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 12일
Dear Oluwashina,Thank you for taking the time to share your comments with us.Your observations and criticisms will be shared with the employees during our guest experience trainings, and I have shared the comment about your accommodation with the Hotel Management.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may requireBest regards,Simge

10/10 - 훌륭해요

Ruslan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the one night stand
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 12일
Dear Ruslan,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Sakir Erkan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

8/10 - 좋아요

Mariya

2024년 1월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is a 3 minutes easy walk to the terminal and incredibly convenient. The room was very nice and comfortable . I would definitely stay here again for an early morning flight.
2024년 2월에 1박 숙박함
답변 제공: Simge 님, 2024년 2월 9일
Dear Robert,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regards,Simge

10/10 - 훌륭해요

Mert ali

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 27일
Dear Guest,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge

10/10 - 훌륭해요

ismail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gayet hoş
Fazla uzun kalmamıza rağmen önce yeterince temiz ve güzeldi
2024년 1월에 1박 숙박함
답변 제공: simge 님, 2024년 2월 9일
Dear Ismail,Thank you for taking the time out to fill in the survey and for your positive comments, I am very pleased to hear that all our service were to your satisfaction, and please be assured that your positive comments have already been shared with all team members.We are looking forward to welcome you back to ISG Airport Hotel and remain at your disposal for any further assistance you may require.Best regardsSimge