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페라 팰리스 호텔 여행 후기

5 out of 5
페라 팰리스 호텔
Mesrutiyet Cad. No. 52, Tepebasi Beyoglu, Istanbul, Istanbul

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1001개 이용 후기 중 772개" "
평점 8 - 좋아요. 1001개 이용 후기 중 143개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 47개" "
평점 4 - 별로예요. 1001개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 16개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Seonho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
역사적인 숙소, 친절한 직원들
직원분들은 대부분 친절했습니다. 5층에 묵었었는데 세면대쪽 배수가 안되었구요, 욕조에 석회가루가 너무 많이 묻어있어서 욕조를 쓰기힘들었어요. 건물이 오래되었기에 다른 최신 5성급 호텔에 비해 시설측면에서 단점이 있다는 것은 감안하셔야 합니다. 역사적인 호텔이기도 하고, 직원분들이 친절하다는 점을 생각한다면 여전히 매력적인 숙소입니다.
2023년 12월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2023년 12월 22일
친애하는 손님,Pera Palace Hotel에 머무는 동안 시간을 내어 귀하의 경험에 대해 말씀해 주셔서 감사합니다. 귀하의 의견은 서비스와 귀하의 경험을 개선하는 데 도움이 되므로 감사드립니다. 여행 계획에 따라 이스탄불로 다시 돌아올 때마다 언제든지 저에게 직접 연락해 주세요.감사합니다,무라트 에티총책임자

8/10 - 좋아요

Jaiwoo

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 6월 20일
Dear Mr. Jaiwoo,Thank you for your grades and comment of Dedeman Hotel İstanbul.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat EtiGeneral Manager

10/10 - 훌륭해요

SJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2023년 5월 23일
Dear Valued Guest,Thank you for your grades and comment of Pera Palace Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,General ManagerMurat Eti

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Watch the Netflix drama: pera palace hotel
It is a historic hotel. Also there is a netflix drama about this hotel, so make sure you watch it before staying here!! May not be the fancy five star hotel in the west, but it has concierge, resturant, hamami, and cafes. No lounge for suite guests was a sad point, but overall an interesting hotel with a story. You can walk out and see so much things to do near taksim sq.
2022년 9월에 1박 숙박함
답변 제공: Erman Ocak 님, 2022년 10월 14일
Dear Guest,Thank you very much for your kind feedback!I appreciate all your great comments about our facilities and service and am happy to hear that you enjoyed our hospitality just like the convenience of our location.Looking forward to welcoming you back to Pera Palace if you plan any return visits to Istanbul,Best Regards,Erman OcakFront Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들이 매우 친절하고 호텔의 역사에 대한 이야기가 매우 흥미로웠고 조식이 맛있었음. 호텔 내에서 멋진 보스포러스 해협을 바라볼 수 있어서 좋았음.
2020년 2월에 3박 숙박함
답변 제공: Ahmet Bayar 님, 2020년 3월 2일
Dear Guest, Thank you for posting such a positive review on Hotels.com, following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager

10/10 - 훌륭해요

Dong Geun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔은 엄청난 헤리티지 그 자체입니다 애프터눈티는 엔티크 그 자체네요
2019년 10월에 3박 숙박함
답변 제공: Ahmet Bayar 님, 2019년 10월 29일
Dear Guest, Thank you for posting such a positive review on Hotels.com, following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager

10/10 - 훌륭해요

sameer

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful classy hotel. Well maintained Location is amazing
2024년 5월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 5월 23일
Dear Sameer,Thank you for taking your time to give us your valuable feedback regarding your recent stay.We are pleased to know that you had a wonderful stay in our property by receiving the best service provided by Pera Palace team.We will be sharing your positive comments with all our team members. We are delighted to read that you enjoyed your stay and created some unforgettable moments in Istanbul.We are very much excited and looking forward to welcome you back in near future.Sincerely

8/10 - 좋아요

Joyce

출장 여행
좋아요: 직원 및 서비스
Hotel staffs are helpful
2024년 5월에 4박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 5월 13일
Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

8/10 - 좋아요

Sir Graham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel. Bar service very slow
2024년 5월에 3박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 5월 10일
Dear Sir Graham,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 5월 2일
Dear Jennifer,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

Sergio 님, Dallas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For those who appreciate history and tradition , Pera Palace is the hotel to stay at.
2024년 4월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 30일
Dear Mr.Sergio,We are appreciated of your valuable feedbacks.It was an honor for us to welcome you here.Hopefully, we could welcome you again.

10/10 - 훌륭해요

olaf

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das PP ist einfach ein Grand Hotel par excellance. Es gibt ein großes Gefühl der Gastlichkeit im besten Sinne. Immer wieder schön.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Olaf,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future

10/10 - 훌륭해요

Frank

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Wunderschönes historisches Hotel. Sehr gepflegt, sauber und top gepflegt. Super Service, insbesondere der Reinigungsservice. Sehr freundliches und hilfsbereites Personal.
2024년 4월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 29일
Dear Frank,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always special and will come back again & again & again. The staff is great. Always! Thank you everyone at Pera Palace!
2024년 4월에 5박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 25일
Dear David,We would like to thank you for posting a review regarding your recent stay at Pera PalaceWe are glad to hear that the facilities and staff provided such added value for you. Reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service at all times to all our guests.We wish to welcome you back at our property in near future.

10/10 - 훌륭해요

Baptiste, Mathias, Virgile

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bruyant mais la ville est bruyante avec le trafic
2024년 4월에 4박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 24일
Dear Mathias,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

zhaoling

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff, very warm to offer help to guest.highly recommend
2024년 4월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 24일
Dear Zhaoling,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

Omer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our experience has been extraordinary and we consider that the hotel and its services are Excellent
2024년 4월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 16일
Dear Omer,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

Clair

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic location, good-sized room, wonderful history and plenty of places to eat and drink nearby.
2024년 4월에 3박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 11일
Dear Clair,Thank you for taking time to share your wonderful comments. We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations. We are very much looking forward to welcome you back in near future. Best Regards

10/10 - 훌륭해요

Gina

2024년 4월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 29일
Dear Gina,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future

10/10 - 훌륭해요

Stefan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Traumhaftes Hotel, das schon beim betreten in eine andere Zeit versetzt! Hervorragende Lage, wunderbare Aussicht, sehr gute Seeviceleistungen!
2024년 3월에 6박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 4일
Dear Stefan,We would like to thank you for posting a review regarding your recent stay at Pera Palace . We are glad to hear that you enjoyed our facilities provided such added value for you. Positive reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service.We wish to welcome you back at our property in near future.

10/10 - 훌륭해요

Armando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's beautiful old hotel that combines old and new, mach perfect,everything is good from location, staff, beauty, details, the best you can do is try by yourself
2024년 3월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 12일
Dear Armando,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon

10/10 - 훌륭해요

Ashok

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very beautiful building with some history and character. Service was excellent. Very close to good restaurants.
2024년 3월에 4박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 4월 1일
With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

10/10 - 훌륭해요

Vidya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice and overall it’s a nice and safe area even to walk around
2024년 3월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 3월 31일
Thank you for taking time to share your wonderful comments. We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations. We are very much looking forward to welcome you back in near future. Best Regards

10/10 - 훌륭해요

Hamdi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Otel Genel Müdürü 님, 2024년 4월 11일
Sevgili Hamdi Bey,Öncelikle değerli zamanınızı ayırdığınız ve güzel yorumlarınızı bizimle paylaştığınız için teşekkür ediyoruz.Pera Palace kalitesinin ve ayrıcalıklı hizmetinin siz misafirlerimiz için devamlılığını sağlamaktır. Sizleri en kısa sürede aramızda görmekten ve tekrar ağırlamaktan mutluluk duyacağız.Saygılarımla

10/10 - 훌륭해요

Erfan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and special location
2024년 3월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 3월 20일
Dear Erfan,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.

10/10 - 훌륭해요

Erfan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, beautiful and very special hotel. The best location. Best staff and full of story.
2024년 3월에 5박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 3월 20일
Dear Erfan,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Style, architecture and history of this hotel were amazing! Close to restaurants and shopping but a long walk to Bosphorus and major mosques
2024년 3월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 19일
Dear Mr.James With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

10/10 - 훌륭해요

KIKO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
憧れの歴史あるクラシックホテルでとても優雅な気持ちにさせていただきました。期待は裏切られませんでした。
2024년 3월에 4박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 3월 13일
Dear Kiko,We would like to thank you for posting a review regarding your recent stay at Pera Palace . We are glad to hear that you enjoyed our facilities provided such added value for you. Positive reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service.We wish to welcome you back at our property in near future.

10/10 - 훌륭해요

Alica 님, Charlotte

2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 3월 31일
Thank you for taking time to share your wonderful comments. We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations. We are very much looking forward to welcome you back in near future. Best Regards

10/10 - 훌륭해요

Gregg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful historic hotel right smack in the middle of Pera. Many things are walkable, and if not, public transportation is very close. Staff was friendly and helpful. Would recommend!
2024년 3월에 4박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 3월 11일
Dear Gregg,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

Amin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Amin,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.Best Regards

4/10 - 별로예요

Nathalie

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 3월 10일
Dear Nathalie,Thank you again about your valuable feedback. Would you give us spesific details about why we could't exceed your expectation about hotel?Your response will guide us and improve our service quality. Sincerely

10/10 - 훌륭해요

Miguel 님, Bogota

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent. I definily recomend the hotel.
2024년 2월에 4박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 25일
Dear Miguel,We would like to thank you for posting a review regarding your recent stay at Pera PalaceWe are glad to hear that the facilities and staff provided such added value for you. Reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service at all times to all our guests.We wish to welcome you back at our property in near future.

10/10 - 훌륭해요

Kristina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a must stay while in Istanbul ! The history of this place, the location, the friendliness and the service of the staff , everything was amazing. Breakfast is great too. I think I won’t stay anywhere else when traveling to Istanbul, I was a guest two times already but exited for my upcoming trips and stay at Pera Palace .
2023년 11월에 3박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 24일
Dear Kristina,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 24일
Dear Jessica,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience at the Pera Palace. This is a beautiful landmark hotel in the heart of Istanbul, 3 min stroll to the İstiklal Caddesi walkway. 5-star service, accomodations, and amenities. This hotel has great history including a museum on the first floor. The lobby is absolutely stunning as are all common areas of the hotel. Rooms are too. Full service spa in the basement with complimentary guest access to its turkish bath, sauna, steamroom and swimming pool with an "endless pool" jet mechanism for swimming laps in place. Staff was very responsive to our emails and meet all of our requests prior to arrival. Recommend 3-6pm tea time which we purchased in advance via email. Highly, highly recommend this hotel for all including couples, families, and business travelers.
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 23일
Dear David,We would like to thank you for posting a review regarding your recent stay at Pera Palace . We are glad to hear that you enjoyed our facilities provided such added value for you. Positive reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service.We wish to welcome you back at our property in near future.

10/10 - 훌륭해요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 22일
Dear Ms.Marianne ,Thank you for your rating of Pera Palace Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat Eti General Manager

10/10 - 훌륭해요

DENIZ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great, welcoming upgraded room. Free of charge. Very nice breakfast
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 21일
Dear Deniz,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

Rouzin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 18일
Dear Rouzin,Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Murat Eti General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel has brilliant location. The lounge and cafe are beautiful. The staff, however, don't seem to be friendly, warm and helpful. They don't help out with luggage till they are asked. They tend to be busy with their mobile phone. The service in the cafe and restaurant is slow and staff don't seem to be attentive. I had to ask for menu and they juts stand there. I would rate the hotel itself as 5 star and 3 star for servicez
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 19일
Thank you for your time to share your valuable feedbacks.We been discuss your review with the management team and all the necessary actions has been taken to prevent such an experience.We are paying attention to increase our service quality and your feedbacks will take us to that level.Once again, I thank you for your time and hope to see you here again.Best Regards

10/10 - 훌륭해요

TRANG

2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 18일
Dear Trang,Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Murat Eti General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 17일
Dear Anonymous,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

Mark

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 15일
Dear Mr. Mark ,Thank you for your rating of Pera Palace Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat EtiGeneral Manager

10/10 - 훌륭해요

Unsal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
…..
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 14일
Sevgili Ünsal Bey,Öncelikle Istanbul seyahatinizde Pera Palace tercih ettiğiniz ve konaklama deneyiminizi bizimle paylaştığınız için teşekkür ederiz.Konaklamanız süresince sunduğumuz hizmet kalitesi ile beklentilerinizin ötesine geçtiğimiz ve sizleri Istanbul’da unutulmaz anılarla yolcu ettiğimiz için onur duyduk.Saygılarımla

10/10 - 훌륭해요

Monica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 14일
Dear Monica,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 - 훌륭해요

Melda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pera palas
Ambiyansı harika bir otel. Çalışanlar çok ilgili. Sadece konaklama değil unutulmayacak bir deneyim
2024년 2월에 1박 숙박함
답변 제공: Otel Genel Müdürü 님, 2024년 2월 12일
Sevgili Melda Hanım,Öncelikle Istanbul seyahatinizde Pera Palace tercih ettiğiniz ve konaklama deneyiminizi bizimle paylaştığınız için teşekkür ederiz.Konaklamanız süresince sunduğumuz hizmet kalitesi ile beklentilerinizin ötesine geçtiğimiz ve sizleri Istanbul’da unutulmaz anılarla yolcu ettiğimiz için onur duyduk.Saygılarımla

10/10 - 훌륭해요

SEDA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Otel Genel Müdürü 님, 2024년 2월 12일
Sevgili Seda Hanım,Öncelikle Istanbul seyahatinizde Pera Palace tercih ettiğiniz ve konaklama deneyiminizi bizimle paylaştığınız için teşekkür ederiz.Konaklamanız süresince sunduğumuz hizmet kalitesi ile beklentilerinizin ötesine geçtiğimiz ve sizleri Istanbul’da unutulmaz anılarla yolcu ettiğimiz için onur duyduk.Saygılarımla

8/10 - 좋아요

Adem

2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager Murat Eti 님, 2024년 2월 14일
Sevgili Adem Bey,Öncelikle Istanbul seyahatinizde Pera Palace tercih ettiğiniz ve konaklama deneyiminizi bizimle paylaştığınız için teşekkür ederiz.Konaklamanız süresince sunduğumuz hizmet kalitesi ile beklentilerinizin ötesine geçtiğimiz ve sizleri Istanbul’da unutulmaz anılarla yolcu ettiğimiz için onur duyduk.Saygılarımla

10/10 - 훌륭해요

Huseyin 님, hingham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
With its excellently proportioned, Art-nouveau façade and architecture, and the Orientalist approach Kubbeli Saloon, the hotel was built to charm. We stayed here last night for my wife’s birthday and totally geeked welcomed at the property, staff were friendly and polite room was great and had the opportunity to stay at Pierre Lotti suite and we appreciated for hotel management for their hospitality, absolutely recommended.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 9일
Dear HuseyiniWe would like to thank you for posting a review regarding your recent stay at Pera Palace . We are glad to hear that you enjoyed our facilities provided such added value for you. Positive reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service.We wish to welcome you back at our property in near future.Best Regards,Nur TorunGuest Relations Agent

10/10 - 훌륭해요

ZEYNEP

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함