โMy family use this hotel every winter due to indoor pool and sauna.
And normally breakfast is good..Especially sauna facility is very nice.
So this time we visited with our framilies and they were also satisfied with the hotel. Thanks.
p.s. The spa, however, it was too cold inside and the water. Moreover we could not use spa tub of indoor pool and my favorite place's steam sauna.
I hope that these issues are solved as soon as possible. โ
โI absolutely love this hotel! The staff is very friendly, and every detail of the hotel touches your heart. The view of the Mediterranean Sea is amazing. This wasn't my first visit, and it certainly wonโt be my last, God willing.โ
โThe room was really clean, specially Mrs Aya El Said was very nice and always make sure we don't miss anything. In the general, the customer service was great and Mr. Ayman Zein answered all our request. At the pool, it was very clean and the staff really paid attention to our needs, specifically Michael. โ
โAll the staffs were very nice and friendly. The Italian restaurant on the 2nd floor was also generally okay. The guest room was also okay to stay as a business traveller.
However, the facility is poorly managed. The hotel building itself is quite old, and especially the gym looked almost abandoned. Treadmills were out of order, and weight training machines were literally broken. It's better to close the facility completely and remove from service list and website if they can't manage it...
โHotel is very old, walls, doors windows and furniture are filthy. in general the facility is very clean but bedding are worn up and stained.
It has a splendid view of the Mediterranean, though very noisy, partly because of the extreme traffic and partly because of the poor isolation of windows.
Location is very goodโ
