Find hotels near Jardín del Arte, Cancun from ₩339,528

"The property is good. After 10:00 pm, nothing in the hotel is open except room service. We only had an issue with the morning staff—Nincy and Alfredo were very rude. However, everyone else was excellent."

"No my room was looking at a parking garage. We were ok eith it"

"Side ocean view"

"The resort was exactly what we were looking for. Traveled as a couple. Resort was clean, relaxed, and the staff was super friendly and helpful. The beach was very wide and beautiful. Not a rocky beach and a nice sized swimming area. This is not a big party resort which is also what we were looking for. With the water park/water slides, this is a great family resort. Lots of kids. The food was as you would expect at an all inclusive. It was good, some really good items, but standard all inclusive at this price point. Our goal was to get out of the cold and enjoy the beach and drinks and this was a perfect choice. Easy 10 min walk (safe walk) to jump on the Ferry to go over to Isla Mujeres. We did not reserve the Level experience this time but our partial ocean view room was perfect! Full living room, very large master suite with a balcony was more than we expected. House keeping kept the room sparkling clean every day and restocked the mini bar daily. Let me say again, the staff was excellent at this resort! "

"The pools were really nice. The water temperature of the pools were perfect. The pool activities were fun."

"Toilet broke, mini bar broke, staff was rude. Dirty room. Should have taken pictures."

"The only truly great part of our stay at Hotel Riu Palace Peninsula was the employees. Every staff member we interacted with was kind, friendly, and clearly working hard to provide good service. Their hospitality was the highlight of the trip and the main reason this review isn’t lower. We were also there for a wedding, and I will say the wedding itself was very well organized and executed. That said, many other aspects of the stay were disappointing. The grounds were clean and generally well maintained, but the experience didn’t live up to what you would expect from a luxury all-inclusive resort. The food was mostly underwhelming. The breakfast buffet was actually quite good, but the rest of the food across the property was mediocre at best. The drinks were also extremely weak and often tasted watered down, which was disappointing for an all-inclusive resort. Entertainment was also lacking. The theater appeared mostly unused during our stay, and there were very few shows or activities in the evenings. It made the resort feel quieter and less lively than expected. Another issue was the constant presence of people around the property trying to sell things. We were approached repeatedly by vendors pushing souvenirs or services. Even more concerning, there were strange men approaching guests trying to talk them into buying drugs, which made the atmosphere uncomfortable and not something you expect at a resort like this. Our room experience was also disappointing. There were no i"

"It was an excellent experience loved the people that work there they treat you like family. I will definitely stay there again. "

"Great stay at the Aquamarina hotel "