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Reviews of Boulevard Suites

3 out of 5
Boulevard Suites
Kampala Road, Kampala

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, room comfort
In those Kampala Streets
Very central location. Very private. Nice view of the busy Kampala Rd. Hot water and the AC worked great.
Stayed 3 nights in Dec 2023

2/10 Terrible

Mindi

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Traveled with family
Good vakue and good quality
All good. Free parking. Everything you need is in the apartment. Wifi very reliable and fast.
Stayed 1 night in May 2023
Response from Hiren on May 11, 2023
Dear Mr. PeterGreetings From Boulevard Suites !Thank you for feed back and we happy to host you again our property.RegardsHiren ModhaManagerBoulevard Suites

2/10 Terrible

Kabeya

Liked: Property conditions & facilities
Disliked: Amenities

10/10 Excellent

Peter

Liked: Room comfort
A great place
Always easy check in, no matter the hour. Friendly and helpful.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Bad Property
This property is badly maintained. Not recommended for Business or Family Trip
Stayed 4 nights in Oct 2021

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The property need updating...invest some money would easily turn this place into a 4 star
Stayed 8 nights in Oct 2021

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Place is ok though the AC/tv didn't work. They are just design.
Stayed 1 night in Sep 2021
Response from Aman Madaan on Sep 13, 2021
Apology for inconvenience, we will take it forward positively.

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, room comfort
Good place to choose in Kmpla
Always a good place to stay. Very central if you need a place in Kampala city. Easy to get to the airport in a decent time. Very good wifi -- nicely equipped kitchen. Only minuses are very limited tv channels, and the rooms can get warm (AC is an optional extra expense)
Stayed 2 nights in Dec 2020
Response from Aman Madaan on Jan 4, 2021
Thank you for your valuable feedback

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good option
Was a single bedroom in a suite of 3. Share kitchen, tv, bathroom etc. The exact same as if you got the big suite for a group. Very clean and well serviced. Excellent value.
Stayed 1 night in Mar 2020
Response from Aman Madaan on Mar 21, 2020
Thank you for your valuable feedback.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good option
For one night in a shared apartment. Same as the 3 bedroom one ex CD ept this one could accommodate 3 diff people. Common area for tv, kitchen and bathroom. Was a fine idea that made the room very affordable.
Stayed 1 night in Mar 2020
Response from Aman Madaan on Mar 13, 2020
Thank you for your valuable feedback.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Location is the strength but owner are looking properly after customers. Hot water pressure has not been working for days. Electricity went off several minutes while having shower. Owner kept sending people to check electricity metre very strange behaviour. Cleaners are good, level 7 is left most of the time unmanned in the night after 10pm. The owners are so mean to maintenance the electrics and pay good plumbers to after the two level. I did like the gym on level - sport bikes
Stayed 19 nights in Jul 2019
Response from Aman Madaan on Aug 1, 2019
Dear Guest, Thank you for your valuable feedback. We will take it forward positively and look forward to see you back with us in near future.

10/10 Excellent

Afiif

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boulevard upped
Really good staff appreciated the cleanliness as well
Stayed 1 night in Jul 2019
Response from Aman on Jul 19, 2019
Dear Guest, Thank you for your valuable feedback.

4/10 Poor

Deidrah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Boulevard Suites is not a good place to stay.
Room had baby cockroaches cruising the floors and table tops. The frig didn't work but the freezer part of the frig kept things moderately old. I ended up keeping things in my girls room. My girls room which had 4 girls in it had 1 fork. No spoons or knives. The used silverware from my room. The elevator broke down and though they told me it would take 30 minutes to fix we made the trek of 7 flights of stairs after 1.5 hours of waiting.There was a room that had two gentleman that had their door wide open and were blasting the football match. I didn't mind that so much but the smell of marijuana coming from their room was just to much. The staff is nice and friendly but the hotel itself is lackluster at best. Definitely will not stay there again.
Stayed 2 nights in May 2019
Response from Aman Madaan on Jun 4, 2019
Dear Guest, Greetings! We apologise for the inconvenience caused to you and will take it positively for the betterment of the property. Kindly visit us again in order to feel the change and to for a memorable stay.

6/10 Okay

Verified traveler

Traveled with family
Access to basement parking with lift required and safe key Needs to have a washer machine with dryer.
Stayed 8 nights in Apr 2019
Response from Aman on May 26, 2019
Dear Guest, Greetings! Thank you for your valuable feedback. Regards, Management.

6/10 Okay

Verified traveler

Traveled with family
Central to all of Kampala as in middle but no lift access to basement parking, also need access to floors via lift and only those as guests of boulevard suites should have access to floors were apartments are located via key card and safe keys required.
Stayed 6 nights in Apr 2019
Response from Aman on May 26, 2019
Dear Guest, Greetings! Thank you for your valuable feedback. Regards, Management.

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Cleanliness, property conditions & facilities
Quick check in and beddings and towels are quite clean. This wasn’t the same for the floor which seemed very sticky when we finally removed shoes. The place is quite hot and the Fan they provide to circulate the air doesn’t help much. The only advantage is that it’s at the heart of the city and it’s quite spacious.
Stayed 1 night in May 2019
Response from Aman Madaan on May 7, 2019
Dear Guest, Thank you for your valuable feedback.

4/10 Poor

Verified traveler

Disliked: Room comfort
Clean hotel however , expect some hidden charges
A bit noisy ... and there are hidden charges.
Stayed 4 nights in Apr 2019
Response from Aman Madaan on May 3, 2019
Thank you for your valuable feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who was cleaning my apartment room 708,she was excellent, professional, and all the staff, and I plan to visit in future again.
Stayed 5 nights in Mar 2019
Response from Aman Madaan on Apr 8, 2019
Dear Guest, Greetings! Thank you for your valuable feedback. We will be looking forward to see you in near future.

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some problems with the first apartments they put me in (locks on the doors didn't work,water didn't drain out of the shower, strong smell of sewage from the bathroom) and had to be moved twice in the first two days. However, once moved to a different apartment, I had no more problems. The rooms are spacious and clean and the apartments are nice. The location is excellent and the staff are friendly and helpful. There is also a gym for use of the guests.
Stayed 10 nights in Feb 2019
Response from Aman Madaan on Mar 14, 2019
Dear Guest, Greetings! Thank you for your valuable feedback. We will take it forward positively. Regards,

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing much I am afraid to say the all round experience was just really poor. It was nothing like it was presented the only positive was the location
Stayed 2 nights in Feb 2019
Response from Aman Madaan on Feb 26, 2019
Dear Guest, Greetings! Apologise for the inconvenience caused. We have noted your response and will take it forward positively.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Good overall.
Everything about the place was good except the room temperature. It was hot in Kampala and there were no fans. The one room without windows had an Ac unit, but you had to actually pay for the remote...I thought that was a cheap move by ownership. You also have to pay for parking by the way.
Stayed 3 nights in Dec 2018
Response from Aman Madaan on Dec 20, 2018
Dear Mr. Peter, Greetings! Thank you for your valuable feedback. Kindly be informed that we do provide parking cards for all the residents from our compliments. Also we have fans available in the apartments. Apology for the inconvenience caused. Regards, Aman Madaan AGM, Boulevard Suites.

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Central Suites
Second stay here and satisfied overall again, just as expected. Right in the middle of town which is what we were after but be sure of which areas you will be travelling as traffic can be quite a challenge.
Stayed 3 nights in Nov 2018
Response from Aman Madaan on Nov 26, 2018
Dear Guest, Greetings! Thank you for your valuable feedback. Regards, Aman Madaan AGM

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Boulevard Suites
I can’t say I have much to complain about given it was just as expected. From the location to the service, gym inclusive use, local amenities and furnishings, the apartment met my needs. I should mention my biggest challenge which was the kitchen as it was not appropriately equipped. Plates which were not practical and odd cutlery made it hard to go from meal to meal but other than that, very happy.
Stayed 5 nights in Nov 2018
Response from Aman Madaan on Nov 26, 2018
Dear Guest, Greetings of the day! Thank you for your valuable feedback, We will take it forward positively. Looking forward to see you soon in near future. Regards, Aman Madaan AGM

8/10 Good

Verified traveler

Good location and reasonable value for price
Stayed 3 nights in Aug 2018
Response from Prag on Sep 11, 2018
Thank you for your feedback.We look forward to welcoming you back.

8/10 Good

Verified traveler

5 nights in central Kampala
Nice apartment furnished with nice furniture and a central location. The bathroom did have a smell that was hard to get rid of though. Would recommend to other travellers!
Stayed 2 nights in Sep 2018
Response from Management on Oct 12, 2018
Dear Guest, Greetings of the day! Thank you for your valuable feedback. We have taken the necessary action accordingly. Looking forward to see you back in near future. Regards, Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation, five of us stayed in one apartment. We had two double beds and a single bed. Also had a kitchen and a decent bathroom.
Stayed 4 nights in Aug 2018
Response from Prag on Aug 30, 2018
Thank You for your feedback. We look forward to welcoming you back.

8/10 Good

Frmi, London

Liked: Cleanliness, property conditions & facilities, room comfort
I stayed on one if the 7th floor suites, and it offered the exclusivity required as the building is a commercial premises and there are many people milling around. The suite could've done with more amenities as it is self-catering. Cleaning staff could also be more punctual. Overall, it was good value for money
Stayed 6 nights in May 2018

6/10 Okay

Samir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
The housekeeper tried to budge (without knocking) in while i was sleeping. Luckiley i had a chain on. And they ran away when i woke up. At first everyone denied trying to get into my room until I demanded security video footage from the manager.
Stayed 3 nights in May 2018

8/10 Good

Djo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no air condition, but they have fans. That is the only thing that negative for people who are used to air condition.
Stayed 6 nights in Apr 2018

4/10 Poor

Toshiaki

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from Aman on Oct 4, 2019
Thank you for your valuable feedback. We will take it forward positively.